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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
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Excellent. Hoping to see real and effective results soon. Thank you.
You are not getting to the point of what is cost and what is out of pocket?
So far. I am interest so far. I have others talk about how much they save with solar.
This has been easy & simple to get started. There are many offers that make it so difficult to get I get feed up with the process.
Not very far into it yet but it seems easy to understand and follow so far.
It's generic and same as other companies I've answered so far.
I'm a disabled widow and my income only. Can't breath very well in this heavy air from COPD. So I don't know what to do. Nobody can help. Can't believe that turning electric off is ok in this weather. Oh well. Nobody cares!
With SCE, it's been so-so. I moved here in 2015. My bill per month has doubled and then tripled. It doesn't make sense to me. My usage has been basically the same.
Ok but need to know how much it cost for installation and how long does it take to install
Fairly lengthy just to find out what my rate is.
Too many advertisements.
Majotity of data available online. Having me re-enter is not making me feel like you are competent.
I want the government incentives that are going away by the end of 2025
So far helpful. I don't have an answer yet as to whether I qualify. So ask me when I move forward on the site.
The individual who asked questions was very kind and clear. I felt comfortable with her specific questions.
So far very simple and easy to fill out and not invasive. Very interested in learning more about what we can do to improve our electric bill
It's very easy & quite exciting! I wanted to check into this & I had no idea how easy it would be. Thank you for this opportunity!
No experience at this time
The information was made available to me through my phone.
Good good 👍 👌 👏 😌 😎 👍 👌 👏 😌 😎 good good good good good good good
Right to the point. Very nice and clear. Upstanding the instructions hoping
Well its been great up till now i dont know if i can have it or not or any thing else so how can i say much when i know nothing at this point
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members