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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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I was having a good experience until they wanted more information I could not give
I have nothing to say about an experience!
No one has told me prices nor anything?!?!,
Simple, quick and hopefully satisfying! I've been looking for ways to save!
Too many phone calls and your not duke eletricity co.and you lie about what you say
So far I guess it's fine I just filled out my address and phone #
The experience is taken well. Will recommend it. As consumers we need all the clarity we could obtain from business transactions! Transparency is a must! Thank you for your time!
It has been wonderful.— and interesting, nice to know how to save money!. This program will save me money, I use a lot of electricity, keeping my house Cool!
I already have solar panels installed by Posigen and the grid on my street couldn't handle the original amount of panels they wanted to install so we had to go with 2 or 3 l less than we planned on.
Emails only I get too much spam. So just email me. Why 50 characters?
It's taking me too long to get through it all. I will finish tomorrow.
Will never take a phone call from a sales person at work or at home. Email details and options for review. No sales calls will be answered, ever. I had a call to block prior to getting the rating request.
Nothing happened yet do I put 3 stars I would be great to get qualified for solar to safe on en costs especially when your on a tight budget and would greatly help elderly
You said you were going to assess whether I would qualify for lower electrical rates and you end up selling me a new power company and homeowers insurance.
Double wide mobile home. Duke has given excellent service
Just received a conformation call so far. Looking forward to the next step.
I am not pleased either other solicitations!
Are you unclear about my inquiry?
Absolutely great & very courteous and professional and I would recommend them to family and friends
Easy going step by step what ever you can do i appreciate for letting me know
Unable to view estimate, continue to get same message but no call
I have not talk to anyone else of yet. I'm looking forward to talk to someone.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members