Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Basic questions, simple answers, didn't have to strain my brain
Quick response to my question about my phone 📱. Good connection e.
How much will I still have as a monthly bill? And for how long will I have to pay for this?
I wanted cost which your site said a quick survey now ill get lots of emails and calls that i do not wish to get. Just wanted to know install cost in my region.
I see lots of things that say I should go solar but my wife thinks it isn't worth changing to solar
Looking to install solar panels and windows and charging present electrical system
I need to know if I qualify for the program I'm a senior citizen the energy bill is to high for me
Wow cool way for me to get more spam need more panels need more inverters
Premature and overly assertive, requiring more of my time than I am ordinarily willing to provide. However I am very interested in having solar installed and operational by the end of the year.
I'd like to see at least 3 options so I can research their ratings before I commit
I don't like it
I don't like it The way it popped up for feedback
It was easy to fill out my name and address and some basic information. I just checking the boxes.
Everything is good. My experience so far is nice. I want to continue.
Well, so far nobody's called my number which is fine with me as late at night
Too many screens to view & read - need more concise details and better direction
A lot of unknown
No pricing
A scam?
Solar viability in Pacific Northwest
Need more information before we can decide. Can we see what our house would look like with solar panels.
Simple and easy to understand.Easy to implement if decision is made,
Emails only, I will not give a legit phone number.
This feedback box is stupid as i had to add this 2nd sentence to reach the 50 character max or it wouldn't let me submit.

