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The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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No ONe wants to be harrassed when your site leads them to think you are going just show if they qualify for the help from Texas. Guess a report the AG is in order.
My experience was okay. All I did was type in information and at this point, I have not received any information
Had a call within 1 second of hitting continue. Another call within 5 seconds. Was just looking to see if we qualified for free install on solar, not appointments!
I know you're trying to help, but do you know how many people call using their names not their business. We don't answer most calls. How would you call?
So far sounds great but I've been here before. If my credit score is not 700 or higher or I don't have tons of money in the bank, I will be one call from you then nothing. So please don't call only once to just get my hopes up. Thanks!
Our light bill no matter what I do even if I do not use peak time we are charged for it; anyway, rarely less than $225.00. Duke buys elect from Santee and they do not ave a peak time charge for peak time. Santee is wrong to charge for peak time. It is Santees way to cheat people out of money and charge $27 just to have an account with them. Stupidest bthing I ever heard of. Rip off of their customers.
I have solar panels that are not working need assistance to correct the rmistake that was made I was lied to and the people are trying to get money from me unable to contact anyone who can assist me
No experience, really. You took all MY info, but so far you have given me nothing. That you would want a rating from me at this point is rather troubling.
I resent request for personal information just to get quote.
Fine so far. Wish there were provision for people like me with very limited email service - not sure your communications will come through.
I do not like to fill out personal information and then get results back that all these companies will call me. Instead I should be able to view pricing information after filling the form out so I can review and decide if I want to pursue with this. Disappointing ad.
I don't know why I have to leave my email and phone number just so you could show me companies that are recommended for solar. I do not wish to receive any emails or phone calls. I would just like to roam the sites thank you.
As a sell point, you show how well I might do with do with panels. Now you need to tell me why I have Eversource invoices in the range$150-200 and I already have panels - for the last 10 years! Tesla says their equipment is functioning correctly and my problem is with my supplier?
At least it was easy to do without bunch of pop up crap becouse I'm not good with these new smart phones so was very nice and easy
Just looking for possibilities. I want to save money and be prepared for power outages.
You have no information about you. You want major info about us but nothing about your credentials.
You guys keep sending me a email and text
But nobody calls me
I have filled that form out at atleast 3 times alright and it says someone will get ahold of me!
You say some one is going to call me
Been waiting for weeks no call!

