On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I like the results of the solar panels, our electric bill is over 310 monthly
We are obviously just a referral company...
I was specifically looking looking for solar from the government program and end up being referred to dozens of private companies no thank you
I have tried at least 3 times to get a response to answering your qualification questions. Is this a scam to get email addresses and telephone numbers so you can spam respondents?
It was very good and was very easy to do and dd not take a really large amount of time as i thought it would
Asked for all my property info but then didn't connect me with any vendors/companies to provide products or services
I am a literate person and would prefer to read an article informing me, advertisement-free, about the whole service instead of having to enter my info and waiting for companies to call me.
Not enough information yet. Have 3/4 of my roof covered, installed 6yrs ago and pay $250/mo for another 20yrs.
How can I leave feedback when I have nor yer reached your product?
Good if it's not bull$#*! I have gone this road before and it was a scam
I don't want anyone calling me. Just tell me if I'm eligible for free solar
Not enough information to
Make me search further today
Or tomorrow..
Uncertain due to previous experience. 80 years old with social security and minimal retirement resources. Not willing to put a lein on house equity which is in trust for kids to inherit..
Seriously doubt that a retired 80 year old who pays no federal taxes and who is not willing to put a debt on house or leave a debt to future owner can reduce energy total monthly cost.
So far so good and I don't know how it's going to help me out with you I didn't know if it would
I am responding to your offer for the first time. I hope my reply doesn't end up in the trash can. Can you really help us? If so, I will give you 5 stars
I Can apprehend what I am rating, I gave you basic information and contact and have heard anything from anyone. I get your email again, it loops me back to the same entry point. I enter my data and that's it. Then this time you wany a rating, so I gave you what this loop deserves, a 1.
Little confused on this at first. It's was misleading at times.
A waste of time no information which was asked for was provided
Good experience so far but it's starting to get annoying so please stop
I hope this is not a game or another word SPAM.
If hopefully not then its a great looking offer so far. Thank You. God Bless
The experience is OK but not really very helpful and at the end of the day, it probably continues to be a waste of my time too much $#*! on my house and too expensive to make it work
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members