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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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It doesn't tell me if I'm eligible only that someone will contact me.
Don't need to be contacted, wanted information only
Many thanks for the useful information on this new venture
It asked for mg information which I do not like yo give because then I'll get the numerous phone calls and my email spammed
I'm looking at saving money, hope i can get a better offer
Yes I do like the idea of saving money 3. Wanted to for years
So far ive not been harassed Easy ask questions online thanks
So far so good. I am interested in changing to solar power, to contribute to improve air quality and lower my cost for powering my home.
It's ok just don't want to talk in ok hone right away just checking this out
I only filled out the form; waiting to hear back to evaluate the experience.
I'm had a difficult time understanding the initial contact, spoke very quickly and I didn't make much sense of what information he transferred to me!
So Far everything is going well,
I just hope this continues
I have no experience with you. I'm only just starting to fill out info u wanted
At this point I still do not know if my home qualifies.
Never heard of your top pick and the phone number is not from my area. The website says San Francisco California. I am in Western, Massachusetts
Straight questions. Fast answers. It's fast not having to wait while it's buffering.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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