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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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Why not provide the promised generic estimate rather than scamming my phone number and email. I HATE THE CON!
Shame on you
I don't think it would save me anything due to start up cost. I am 80 years of age.
I was baited and switched. It told me that I could find out quickly if my zip code qualified for the state and federal programs that could reduce instal cost to zero or near zero. Instead, I would have to deal with salespeople. Not interested.
It says I'll get a quote but I didn't get anything
Rapid response, quote to be provided tomorrow on site… cool!
Just want a quote not a call or email. Give me a quote an a phone number an if I'm interested I will call.
You send me these e-mails about twice a week promising a free quote. You ask and I answer the same questions. Then nothing happens.
Easy enrollment process. Very immediate reponse call a few questions. I am scheduled for Friday 11/5. Inspection
Offer sounds great! I hope it's not too good to be true...
You ask for a lot of information. Not sure about this.
Solor lie and sigh doc without your permmision they fool a person Dont trust them they got me in to something i did not want to get in to
Need more information to make determination on your product
It think the information was hood to receive so fast
I do not want you to sell myself information. I do not like spam emails and calls
I am interested in the money you may be able to save us!
So far I have given u tons of info and u haven't given me any info like what my zip code gets me in rebates and incentives like ur ad advertises. U telemarketers all alike. Make a buck at any cost.
You offered a free quote. Now you want a contractor to contact me. Not honest. Either provide a quote, or say upfront I must be contacted by a contractor to get the quote.
I don't want anyone calling me or texting me I'm not interested
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members