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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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So far it is ok, but when solar companies start flagging you down, coming to the house, and pushing themseves on you it isnt any fun.
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Just a little nervous about being inundated by sales representatives….
So far, good as long as everything is on the up and up
Just slow routine questions. I have 22 solar panels but still often exceed 100. - 150 a month. I am interested in adding panels if it is really feasible economically. If so, call., if not dont waste our time or yours. Thank you
Sounds somewhat good. IF it would work on a steel roof.
I haven't talked to anybody yet but I like that I am located in qualify zip code and could be in for big savings!
No phone calls - please! Emails- sure, Text - of course. Phone calls- absolutely not. Disruptive. Annoying. So 1990. Please no phone calls!
I am researching quotes. I do not want toget bombarded with phone calls
My experience so far is nothing. I've answered a few questions, hesitantly, because I know from past experiences that my phone is going to start ringing almost immediately with people I DO NOT WANT TO TALK TO. When I look something up on the internet I want to see those answers on the internet or in an email.
I was led to believe that a calculation would be done based on my zip code. Based on that information I may have decided to take the next step and speak to a salesperson, not before.
Good experience I like the idea of clean energy it better for environment
Not really what I expected. Just like dangling a carrot in front of a horse. F
If I weren't getting cutoff by all of the ads so quickly I would bef alot more acceptable to this advertisemént.
You said I would get a quote then tell me I don't get a quote that I would be contacted by a sales rep.
So far it's been pretty quick and easy... thank you...
Your site indicated i would be able t get a quote on this site... it indicted if i submitted info it could tell me how much rebate and fed funding i would get- relative to the cost of the solar power set up... now all i have are promised more phone calls... please dont bug me - if you have something to email me then that would be fine... im busy enough i dont need more people to talk to...
It was good, I hope I haven't got my self in trouble by taking this survey!
Enough information to make me want more information.
I am starting to get the information I seek for my decision.
Questions were basic and they were not difficult.
The information they need is not intrusive and they came so highly recommended that I was not worried about sharing I
This was for a free estimate, it hasn't demonstrated to be any estimation of cost
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members