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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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Nothing I have enquired about has been answered all I can see is you sticking a salesman on me.
I would like to receive emailed info to be able to determine who I'd like to speak with.
Went through the whole presentation from Sunpro and at the end of the presentation, I was informed that they could not come out if they did not install my existing solar panels. A total waste of time. Had this been one of the first questions asked, this would have eliminated the negative customer experience.
II can't afford to get any solar panels, because of how old my mobile home is! I would to go ALL solar, IF I could.
I dont think people should ask a rating from someone who hasn't even had a chance to deal with the company⁶
Don't really have an opinion yet. Would like to know more
Okay I didn't expect to give you personal information.
Permission to contact should not be predicated on sharing of phone number. Either email or phone number should be all that's required, not both.
Site is misleading. This talks about Government programs and ultimately leads a consumer to Sales Teams. You collateral is very specific about up front costs. This is merely a way to have an endless amount of Companies contact the consumer.
So far very good but I'd have to hear a lot more about solar energy?
I was glad to see how less information was needed.
Ok so far just not a big typer i haven't found any info yet is that enough? Why does it my order i haven't ordered any thing yet
Do you represent the state of MA or a private company?
My electric bill ranges from $27 -$37. Per month. Would be interested to help with the global problem
However I am a widow and 83 years old. The numbers I am seeing so far are much higher than than it is costing me now.
Get good experience thank you I hope to start saving
It's fast and easy to see if you can save money. I would rather have it done on the ground instead of the roof
The start of your ad is a lie it said find your savings right away. Then after filling out all my info I have to wait for an email. BUILL$#*!!
Second time I have put my name in and I have not heard back from anyone.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members