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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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Ricky from Sunpro Solar called and will call back in a few weeks to set up an appointment.
It leads me to a page and asks me the same questions I just anwered>
Please call me for a run down on your services thank you
This question is annoying, and not needed. Move on!
Straight talk. Engineer to engineer(me). Did not work for my situation and we didn't waste time getting there.
I don't want 100 calls for privacy I only want the quote
Ok because I don't have a salesperson pressuring me
I am tired of ads that promise something to get my phone number so someone can call me
I still have not received any useful information from your website, or from any companies that install solar panels. I would like the information you have organized.
Could I please have someone telephone me... my computer does not talk to your website, and I cannot obtain any information about contractors in the Manhattan, Kansas area... I plan to install a solar system as soon as possible.
Don't know why they need name, email or phone number to answer whether I would benefit from solar. It's a straight question, not dependent on name, email or phone number! Violation of privacy!
All I have done is give information and have received none in return
You made it sound like I could get an online quote when in fact it was just info gathering with a handoff. Feels like false advertising.
I just wanted a quick estimate of up front costs for solar... no such luck
Anticipating the our chase of a new car will require more power. If I do have one Solar System on a Lease can I add a few more panels and a battery system to offset the end of the year payments that will become due?
Great but not sure until I get to hear cost an I don't want an hour long sell just a price am as lotto for needed! Thank you!
My husband was just diagnosed with pancreatic cancer and we need all the help that we can get. I'm trying to get all the help that I can get. So thanks for any help we can get.
Everything's good
I was very impressed with your platform
So far, I am happy with the efficiency in getting back to me. It is yet to be seen if the hype is a good thing or sales tactics. This will come down to budget considerations and the level of top quality customer service I receive.
This is my first time using this! I hope this really help me! Thanks and keep it breezy!
As long as you don't sell or give away my contact info... this was easy and pain-free.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members