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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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I have been interested in going to solar power for awhile now
I just started the process I haven't really got into exactly what it's about so I will let you know soon so far is good
All that has been done so far is complete your questionnaire.
I don't know yet until we talk to someone. I just found out about it
Everything looks good so far. However I have made this same inquiry before and found the offer was not at no cost and so I declined the offer.
Nothing has happened except a computer phone call.
I should have done this earlier in the day Touch base mid tommorrow
It has been a blessing to see if the things are true or just being used
Sounds like a great idea, help the environment as well
Do not like phone calls. Have difficulty due to disability
Great Experience. Eric was very informational, professional and pleasant to talk to.
I don't like the fact that you used a phony phone number. Please stop that sleazy practice.
Thought I was just going to be sent a quote but instead they are going to send someone out not sure they advertise themselves correctly. This is a inconvenience with my busy schedule but I am now locked into meeting with someone.
I'm looking for general information to begin looking at solar and before I even completed the form I was texted by a sales person. Where can I find information without sales pressure?
I do not want a phone call, I do not want to speak to a pushy sales person, I just want to see pricing info with no in person communication. Having to go through so many hoops to purchase your product is annoying and I will not be doing it.
I was expecting a quote for panels not to tell how much we can save. Please price information through email only.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members