On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I do not want phone calls but emails would be good.
Good information to make a decision whether to proceed
Did not want to be contacted. Just wanted an approx. Quote
So far I have experienced a fast and efficient service
I don't like how you ask for my ZIP code only and there was a complete survey a personal survey if that
Gracias por ser muy amables les agradezco mucho sin ud no uniera podido asistir nada
This is a great way to have the extra help after my husband and myself have both retired!
All very informative info. I am looking to sell my home. I have lived here for 13 years. I wanted to be able to inform any buyers that your evaluation of going solar would be very beneficial
You promised that this would keep you this private, then tell me that I will get phone calls and e-mails. Don't call me or e-mail me.
Can anybody email me? That person will likely get my business.
I need a contractor who can install the panels on a substantially built trellis 15x30 feet.
Sounds good so far.
Please, if you aren't working in Nebraska already, don't call me up and waste my time, like three other companies already have done. You have my zip code. Figure it out.
I'd like to convert to solar heat. My furnace gas bill for January is already $240 and we haven't hit the coldest part of winter. And my electric bill is separate from that!
OK. Only available choice. I sold my system to Sun Run. They seem to do little or nothing to maintain it. That's not what they promised!
If I could, I'd enlarge the SunRun system to charge my electric car to avoid being charged by So Cal Ed. I'd also like a larger system to pay for energy outages.
Good I was just crushingly internet and wonder what was the offer
So far so good. I just hope yall can make my power bill cheaper, to where I can have power. Thank you
I was for an estimate for the not to talk to a salesperson this is the 2 step
Iw would like you to come and assess instead of calling me on my phone bec there a lot of scammer on the phone better still email of of my request
Bit cautious because of past experiences with other solar companies.
It was very good, but I'm not sure if I qualify for free electric. I'm still confused if I have to pay or if it's all covered under the government program.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members