On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Not enough to make a good review. I want all my choices to be shown
It's been easy and excellent. However, I can't get a phone call because my phone was stolen while I was in the hospital.
I want info on rebates, I already have the panels on the roof
So far you know everything about me but have told me nothing of any use.
The experience has been very greatly appreciated and look forward to seeing you
Better opportunity for possible saving, if given chance to qualify? Many thanks!
Promise a quote but there is a condition base on someone else, not what you offer which was a quote
Hope that I qualify for this very Special intake! Also hope that my house location qualify!?
I do not want a bunch of calls. I am just checking who offers solar panels.
Average to nil. Nothing has occurred as far as "experience" is concerned.
Good want to advise my son on it's effective to my bill.
Muy buena la oferta para propietarios buenos momentos para aprovechar las ventajas
It is great and I really like it, it's very useful
I appreciate my phone not suddenly starting to ring off the hook I am at work so I would not be able to answer anyway
We need a new roof first and then we can get it done
Still haven't been contacted by an agent so not sure.
This put me in touch with only one solar facility & they are expensive
Well lm waiting for an answer from the solar people
Straight forward information. My only concern is my credit took a big hit when I got scammed two years ago. I'm working with lawyers to sort it out.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members