On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Well, I just filled this out 20 seconds ago. How am I supposed to rate anything
I can't rate anyone yet as I have not spoken to anyone yet. Thanks Martin Crouchthat was the only company in the area that we know of
Ok so far except agent counter find house on map um on
My electric bill is high I need someway to lower it. I hope this helps.
I received zero information, where the price. I'm looking for $0 price, as my relative in Staten Island Ny
I'm 70 y/o and just get a small disability check and time I pay my bills I'm broke and I don't have any money for food
It appears to cost a lot initially to reap any savings. I'm 65 and not interested in a 25 year turn around. Please remove me from the list
Easy to understand and follow through to completion
I've been very happy with the print reply. I will do a full review after I talk to some installers and see how smooth the process goes. Sincerely Mrs. Alabama
What r u offering me? Bad messaging. Actually no messaging
For how much & for what. Lousy communication.
I would have preferred an quote now not a phone call
Your company installed Fake solar panels and they NEVER WORKED and we told Everyone that you RIPPED US OFF AND YOU STOLE THE MONEY FROM THE GOVERNMENT. I was on Facebook every day telling everyone how you LIED AND STOLE FROM SENIOR CITIZENS!
And you should be ASHAMED OF YOURSELF FOR STEALING MONEY FROM SENIOR CITIZENS
AND DISABLED SENIOR CITIZENS!
Quick response time and a very pleasant gentleman called for my information.
Don't like to have phone calls without knowing who is calling.
Well i hope i can get the light approve and get other bills paid
Te dicen que te envían un estimado de tu factura al momento por correo y lo que hace es empezar a molestar con el teléfono.
Asking for lots of information that can lead to additional sales phone calls!
I wanted to know my savings, instead you give my number out for companies to call me
Ustedes llamaron y no me agrado que me tuvieran esperando casi 20 minutos. Me gustaría ver cuanto cuesta cada panel instalado. Gracias
Well so far it's been easy, I've been told that my electric company doesn't like solar.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members