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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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Don't like being forced to give information to just get an idea of cost
It was easy and painless to do the Survey. It was great.
Need to use email more. Some can't always answer the phone
Letting on customer that huge savings available which were not
ACCORDING TO DOMINION ENERGY BILL:
MY HIGHST ELECTRIC ENERGY USAGE IS 2300 KWH
MY LOWEST ELECTRIC USAGE IS 700 KWH
SOLAR SYSTEM NEEDS TO PROVIDE SUFFICIENT ENERGY BACK TO THE ELECTRIC POWER GRID TO PAY OFF THE ESTIMATED $80 MONTHLY PAYMENT FOR THE SOLAR SYSTEM.
THANK YOU
Will know more when I compare suggested companies.
Very interested in solar power for our home we have a very large Christmas light display every year and are on budget billing but would really like to save on monthly bills and be able to go green in our neighborhood
So far it seems like it is just slow in I am anxious to looking. I am home and waiting for a call. I hope the weather holds off for a time. II think It was the most with the best price. Hoping. Hoping to see you soon.
I wanted a roundabout quote not a chat, phone call.
It was a quick response… but I have had other solar companies call stating that I have trees in the front; they would have to come down.
How much will it cost me when done. Every thing is going up in cost.
Sounds good, looking forward to be part of the future..
Fine. Seems Okay but being a Sr Citizen, I should have to pay a much lower rate
Ok
We will soon know if all of the information has been reviewed
Its pretty easy to fill out but they have way to many at first. I don't think its necessary gorgeous all the questions. Why my email?
I simply want to see information rather than speaking to a sales person working on commission.
All I've done so far is text U info what's to rate?
Was easy to understand and quick process to get approved
I don't mind answering questions. I do mind having to pay an average of over $250.per month from a retirement check and raise a seven year old boy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members