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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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Not a real fan of giving number for quotes. The dead calls are too much. The email is a more effective method of communication. We get to many calls as it is.
I am waiting let's talk we want you guys to stop by and start the work.
Do not like the personal questions. Don't trust your assurances.
So what is my eventual cost of getting that put together
I like the way you guys have so people can get information about the solar panels
You haven't given me a cost or contacts in my area
I really didn't have an experience all I did was enter my general information
I like how a) there is a service to help people save on untilities, its actually the utility companies that rob us while we are trying to keep up with mortgage payments and having children, etc.
Just checking on what is out there as far as solar.
It sounds good i would like to learn more and how much it would cost
I would have not given this rating if I didn't get a call immediately.
I didn't want a call - just exploring. Was promised no spam and that counts as spam
Depending on the outcome its been good but saving money is the most important. Lets see how serious yall are about doing this and getting it done
Like the experience people serve the work quickly.
Long with interested in switching to solar energy so it's great to have a place to go to get an education about the ins and outs and actual cost or approximate overall yearly savings estimates.
Answering questions asked from people of older age
You asked for my phone number… could not get any information without giving my phone number…
I have been interested in solar peer for years. We have been trapped in this city power paying enormous power bills.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members