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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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Have given lots of information so far. But received no information or benefit back
Looking to hook me up with an installer instead of providing information
Please type a quick message about your experience so far
It appears you've simply given my number to people to call me... I signed up for quotes. Right now am busy and don't want to talk to someone unless there is a quote that warrants discussion. But I gave all the info needed for quotes and have seen none. This is a classic bait and switch and selling of information in my view.
Curiosity! But I am not ready for any changes. My husband retired from NYSEG. I am just trying to keep up with what is happening, especially since we are no longer Energy Independent!
You promised a quote bit all you delivered was two marketers
So far so good, but a little uncertain about the process
No quote just takes my info, sells it and then says they will be in contact. Predatory
Haven't read enough to make a decision so far. Still waiting
Easy to submit the request to see if I am qualified for your program.
Would rather be sent quotes do not like phone calls
It was easy very few steps keep the site the way it is it is unlike any other site
Hate having to put personal information about phone number and email
I feel like it was an easy process I am ready for the bid
It helps to know that there are more ways too help the high cost of electric.
Very Interesting, I had no idea how the solar system worked until now.
Just give me price inofrmation without having to talk to some sales person, who barely knows basic solar terminology
Undecided so far... need total financing... not interested at this time...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members