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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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Fast & easy to manage It provided the information about solar energy and how to get additional information about it v
The questions are very easyto answer and if you know your own address your Golden!
Is this offer to low income only?
I have a large barn with a metal roof that is in full sun. No trees shade this barn
Can express an opinion once I go through the solar program process.
I am excited to learn more about lowering my electric bills. I am on a fixed income.
Nice, reasonable, great price
Affordable price. Quick and easy
Helpful and easy to understand. A very good experience. Save energy is their purpose
Phone service is working fine.
Experience so far has been favorable; connection is good, phone works well, easy to use and access.
Instructions are clear and reasonable and info I need to learn more about
Filling out boxes was easy to do. Don't have much else to compare to.
A very easy way of filling out the form on-line. Curious to see how it works.
Their young man that called, was very nice but the questions that I asked he had no answers for. I had solar nstalled in October of last year and I was told that the state of Pennsylvania was going to help and that the city was going to help and my bill is over $200. I don't know what it is. Okay thanks. Bye
Outstanding - explained the process well without a "hard" sell. I am seriously interested in having this done. I am just not ready quite yet. I want to provide accurate information to receive accurate information in return.
Nothing to say yet. No contact with customer service or sales dept.
Good conversation Looking forward for more contact. What's this company?
Willing to talk about it. I have no experience yet so I can't do that.
I have been wanting to go solar for a couple of years. All of the information I have been getting is very confusing and I have a hard time figuring things out since a series of doctors crippled us with drugs we never should have taken. Since I quit the drugs I have improved some, but it was too late to save my wife.
Quick and easy to fill out and see what it was about so I can make and informed decision.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members