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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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North Carolina
1 review
0 helpful votes
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Good I really hope I can get some type of help with my bill because it's really to high and on a fixed income

Date of experience: August 13, 2024
California
1 review
0 helpful votes
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I am unable to get written info on quotes. The website is user friendly but all that is asked is my I fo.

Date of experience: August 13, 2024
Arizona
1 review
0 helpful votes
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Very informative and very helpful and professional, thanks for the info

Date of experience: August 13, 2024
Georgia
1 review
0 helpful votes
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Quick and informative easy to follow instructions would recommend again

Date of experience: August 13, 2024
Nevada
1 review
0 helpful votes
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You guys sent a guy out and the advice was not to put a solar system because of the roof it is so bad he said that you were going to pay thousands dollars and I would have to pay 14thoudsnd i don't have the money I can barely pay my

Date of experience: August 13, 2024
Alaska
1 review
0 helpful votes
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I don't know what to say?
August 23, 2024

I don't know what to say? Yes or no. Haven't talked to anyone.

Date of experience: August 13, 2024
New York
2 reviews
0 helpful votes
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Finally!
August 23, 2024

Didn't get alot of info about it, need to speak with others for that. A Rep from a solar company finally reached out to me the following day;gave me everything I needed to know,and explained the whole shabang.

Date of experience: August 13, 2024
California
1 review
0 helpful votes
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Excellent!
August 23, 2024

Excellent! I hope this works for our home cause we're very much interested.

Date of experience: August 13, 2024
California
2 reviews
0 helpful votes
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My energy bill didn't change!
August 23, 2024

Too soon for me to be a me to leave stairs and unbiased oppinion
EIt'sLl too soon to offer a valid opinion. I WA t to work thr a me to form an honest and

True oice
I

Date of experience: August 12, 2024
California
1 review
0 helpful votes
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I have no answers yet to my electrical problems and...
August 23, 2024
Updated review

I have no answers yet to my electrical problems and I'm hoping to get some solar to help with my $200 a month energy bill hopefully you can help me please

Date of experience: August 12, 2024

What call after a call baby you might get a better...
August 19, 2024
Previous review

What call after a call baby you might get a better rating time will tell

Date of experience: August 8, 2024
Michigan
1 review
0 helpful votes
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Courteous, professional not pushy probably something I could deal with. Was a fine young man at least he was honest

Date of experience: August 12, 2024
Texas
1 review
0 helpful votes
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Would like the caller to identify the solar panel call on phone call

Date of experience: August 12, 2024
Indiana
1 review
0 helpful votes
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Great job with getting information that I needed to find out

Date of experience: August 12, 2024
South Carolina
1 review
0 helpful votes
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Seen a lot of free solar ads NEVER is it free or a cost I can afford. Would like 2 batteries in case power out because of panels damage by storm.

Date of experience: August 12, 2024
Texas
2 reviews
0 helpful votes
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I just want to know if I qualify for solor my credit score is only 550

Date of experience: August 12, 2024
Pennsylvania
1 review
0 helpful votes
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Good
August 22, 2024

Good. Got information I was searching for and to find out if I needed this offer.

Date of experience: August 12, 2024
Nevada
1 review
0 helpful votes
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Good to see what options I have and see what pocket money I have to come up with.

Date of experience: August 12, 2024
Missouri
1 review
0 helpful votes
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I don't have an opinion yet due to no information has been give. Yet

Date of experience: August 12, 2024
New York
2 reviews
0 helpful votes
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Did not want call
August 22, 2024

Did not want call. Please remove my phone number off any calling list. Thank you.

Date of experience: August 12, 2024
Texas
1 review
0 helpful votes
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Says to find out if you qualify in this zip coded area click here. I took economics in college and this lookss like a bait and switch instance to me as I still dont know if I qualify based on the zip code I entered. What this seems like is a data base of info for a sales professional with the company you listed to have a reference list of customers that are interested to call or send info to. This is highly misleading. Is this zip code one that is backed by the US govts program or not? Sounds like a simple question with a yes or no answer yet I am entering specific private info that I am sure will get me on email lists at very least. Article is misleading.

Date of experience: August 12, 2024