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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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For what I never received a quote why should I say something else,and how could I give you a average rating when I received nothing
Easy to follow. Easy to navigate Simple words that are easy to understand.
Handled quickly
So far...hope you can help me get program for free installation
Just perfect! I am 93 years old and find digital life challenging This was comfortable. Thank you
I was looking for a cost so saw i get is another website have a good day
We have saved on our electric bill. We have full sun on our roof which helps a lot
The process subjects a homeowner to a barrage of calls from salespeople instead of allowing hassle free glimpses of possible benefits.
Quick and easy not talking to a person you can't understand no pressure
Great information regarding the needs of the house to save money
Great not sure what needed to be said. Because little has been done
Waiting to see how this all turns out at the end then we'll know
My experience been decent so far looking for quick help hopefully y'all can get that done for me
I expected to get an estimate of pricing and estimated cost savings on electric by email. All I got was referral to a specific company which had to start again from scratch.
Have no experience except filling in blanks but that was easy.just to see what and how you could lower my Ill.
Still waiting for information
I haven't received any information yet.
I think it's a great idea because prices have increased on everything and if I can find a way to save money, I'm interested.
They work with me on paying my bill but time I get caught up it goes back
Great and I live alone my husband pass away I have been with costal electric for over 30 years thanks
Easy.to submit. Want to see if it would pay for me to make this change.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members