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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Texas
1 review
0 helpful votes
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So far okay, however: I have Solar but for some reason my electric bill is still over $200 a month.

Date of experience: August 31, 2024
New Hampshire
1 review
0 helpful votes
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Date of experience: August 31, 2024
North Carolina
4 reviews
0 helpful votes
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All I've done is fill in the blank and I hope this is not like all other things I have went to the trouble to fill out

Date of experience: August 31, 2024
Texas
1 review
0 helpful votes
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Very responsible and caring, extremely polite individual and very knowledgeable.

Date of experience: August 31, 2024
California
1 review
0 helpful votes
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This has been ok so far
September 10, 2024

This has been ok so far. Haven't gotten to any answers yet if I can save some money for once

Date of experience: August 31, 2024
California
1 review
0 helpful votes
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Too soon to tell
September 10, 2024

Too soon to tell. Will wait & see. We are not in a position to make any commitments at this time.

Date of experience: August 31, 2024
North Carolina
1 review
0 helpful votes
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Single family,retired
Income reduced.live in mobile home. Current pwr bill $200.00 monthly.could use help.

Date of experience: August 31, 2024
Kentucky
1 review
0 helpful votes
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Seems like a lot of trouble to get a quote for something like this

Date of experience: August 31, 2024
Iowa
1 review
0 helpful votes
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It's taking longer than 2 minutes to fill out this application

Date of experience: August 31, 2024
Arizona
1 review
0 helpful votes
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Bad too many questions trying to get to overall questions but I don't have any questions bye

Date of experience: August 30, 2024
California
2 reviews
0 helpful votes
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Great support for senior citizens
Who are struggling to pay their bill every day and who lives month to month always waiting for a month to receive a few dollars from the government!

Date of experience: August 30, 2024
Washington
1 review
0 helpful votes
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The form was very easy to fill out
September 10, 2024

The form was very easy to fill out. I am anxious to see how much the entire project will cost.

Date of experience: August 30, 2024
California
1 review
0 helpful votes
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Too much info requested
September 10, 2024

Too much info requested. I hate spam calls. I am disabled and it takes me a long time to get to the phine

Date of experience: August 30, 2024
Massachusetts
1 review
0 helpful votes
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Just started using it but it's not well organized. Nor does it seem very safe here.

Date of experience: August 30, 2024
Florida
1 review
0 helpful votes
Follow Michaelle S.
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Easy everything explained what happens next. Hopefully only 4 company call.

Date of experience: August 30, 2024
Arizona
1 review
0 helpful votes
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I am a senior and live off my ssi and am barly making ends meet and need all the help all i can get.

Date of experience: August 30, 2024
California
1 review
0 helpful votes
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I was easy and helpful, and nice to get informed, my Edison bill is over $2000, I need to install solar panels, fast

Date of experience: August 30, 2024
Alabama
2 reviews
0 helpful votes
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Fast and easy that's what I can say about y'all for now but y'all seem to be there for me so far

Date of experience: August 30, 2024
Washington
1 review
0 helpful votes
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Little information on what's available solar system?.monthly bills

Date of experience: August 30, 2024
Colorado
4 reviews
0 helpful votes
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Seemed to honestly offer free information and what solar solutions are available.

Date of experience: August 30, 2024