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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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Navigating is very easy but now it's demanding me to say more
It's all fine and dandy except I shouldn't have to expect a phone call to get a quote so somebody can bug me about going with their solar program, if I like the quote then I should have the opportunity to call them, you should be able to email it to me
Not good, you will not help me to get the credit I need, yet I can still buy a car...
Ive had so many calls on this! Why have I been called so many times...
No experience w your calls…. Yet.
Sorry, blank screen not much of an experience.
I am okay we didnt want no changing.see we like tge home house it okay invthe front we have a curtaun down and things we like the okd styke we dodnt need help
Yup. Yup yup. Yup. Yup yup. Yup. Yup. Yup. Yip. Yup. Yup and yip
I'm waiting to see if I'm approved or not. I'd like to know more about this new electric company.
You ask if I want to find out how much a new metal roof would cost and then of a sudden, I'm answering questions about car insurance. I just want what you advertise. I don't want all the other stuff. I went to home insurance, solar panels and everything else that wasn't metal roofs.
Very satisfied will refer you to other people n my neighborhood
Your process went quick, I'm not sure how the rest of us gonna work out though that's why the three star Rating
You said I would see updated quotes, your actually making me start over from scratch
No problem so far, very professional and why 50 characters?
Not sure Maybe good. How can I review something I've never used
Experience was good, understandable and quick but I did not like the message at the end
Not applicable. I haven't had any experience with the company yet.
I got an email from you all saying that you might be able to help so I figured I'd check to see if we lived in the qualified zip code and So far so it appears to be okay.
Open minded to here your offer. I'm her Son to Nydia and looking to find her savings on monthly bills
So far the step by step instructions to see if you qualify for a solid program has been effortless and very helpful
If it weren't for being 11:30pm, I would be expecting a phone call now. I guess I'll just have to wait until tomorrow.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members