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EnergyBillCruncher

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Hawaii
1 review
0 helpful votes
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Seems like a good possibility and opportunity for our future and home as well as our family

Date of experience: September 16, 2024
Michigan
1 review
0 helpful votes
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It was a good resource
September 26, 2024

It was a good resource.
I appreciated the resource.
I am very interested

Date of experience: September 16, 2024
Oregon
1 review
0 helpful votes
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?
September 26, 2024

? Not sure what you want. Haven't got the info yet? Call tomorrow, not to night. IT's almost 10:00 pm here.

Date of experience: September 15, 2024
California
1 review
0 helpful votes
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Yes I would like to save some money on my power bill every month. I just know that I can't afford a larger bill or add anything to it in order to save any money

Date of experience: September 15, 2024
California
1 review
0 helpful votes
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You tell me you have updates on my quotes and then require me to answer all the questions over again.

Date of experience: September 15, 2024
South Carolina
1 review
0 helpful votes
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No response
September 26, 2024

Received no follow-up. Desire information on products and price/availability for DIY install.

Ron

Date of experience: September 15, 2024
Arizona
1 review
0 helpful votes
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We are not happy but not eligible for solar panels.how do we handle the Budget Plan?

Date of experience: September 15, 2024
Ohio
1 review
0 helpful votes
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It's a lie it's not true they advertise that zero down, but when it comes to insolation, they will charge you a lot of money I've been there

Date of experience: September 15, 2024
Washington
1 review
0 helpful votes
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Very good
September 25, 2024

Very good. We will see if it continues like that if I choose to go with Solar.

Date of experience: September 15, 2024
Indiana
1 review
0 helpful votes
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Really good people
September 25, 2024

Gave me all the information I needed to make a decision on how I proceed

Date of experience: September 15, 2024
Florida
1 review
0 helpful votes
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There has not been enough information to base a rating decision on.

Date of experience: September 15, 2024
Kentucky
1 review
0 helpful votes
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I like it but how much does it cost me, because me and my wife are on ssi

Date of experience: September 15, 2024
Tennessee
1 review
0 helpful votes
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I wish you had some examples of what the average person will pay for a solar system and how many solar panels are needed to run a house. How much are the batteries that go with the solar panels? Do you get a discount for the batteries also? How long are the batteries and solar panels good for? Do they come with a warranty?

Date of experience: September 15, 2024
California
1 review
0 helpful votes
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Fair enough but don't want any solicitors...thanks...

Date of experience: September 15, 2024
Florida
1 review
0 helpful votes
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All is fine so far.the only trouble is when we have a storm having trouble with
thec vpowercgoing out

Date of experience: September 15, 2024
Nevada
1 review
0 helpful votes
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So far it has been a fairly easy and quick process. The program uses your zipcodel to match you with the closest business that is participating in this government program for installation.

Date of experience: September 15, 2024
Washington
1 review
0 helpful votes
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This is a waste of time Just a sales pitch not useful information.

Date of experience: September 15, 2024
Michigan
1 review
0 helpful votes
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It's been great!
September 25, 2024

It's been great! I Hope you can help me lower my bills. See my Facebook I thought I'd give you a try the bills are crazy and I'm tired of paying it

Date of experience: September 15, 2024
Maine
2 reviews
0 helpful votes
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Very good, to the point and not too long, i recently am receivibg more aid and appreciate it.

Date of experience: September 15, 2024
Maryland
1 review
0 helpful votes
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The process was pretty easy and fast.I hope that all of my personal information is going to be secured.

Date of experience: September 15, 2024