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EnergyBillCruncher

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Virginia
1 review
0 helpful votes
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U have people trying to track me
October 22, 2024

U have people trying to track me. Why do u let this happen? U kind of people say ur secure

Date of experience: October 11, 2024
Virginia
1 review
0 helpful votes
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I'm sitting in doctor's office reading this message. Things are cleat.

Date of experience: October 11, 2024
Pennsylvania
1 review
0 helpful votes
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I need a need rook replacement
Roof I would like to see what your company can do for me

Date of experience: October 11, 2024
Illinois
1 review
0 helpful votes
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I have been helped answering the questions to the surveys and we actually got solar panels put on our roof about 6 months ago and are thrilled with the savings we are getting already. Our bills are in the $40 to
$75 range. Our bills had been averaging $400 to $650 before we got the solar panels installed.

Date of experience: October 11, 2024
Utah
1 review
0 helpful votes
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Interesting and intriguing while appearing helpful if it provides a viable opportunity.

Date of experience: October 10, 2024
Arizona
1 review
0 helpful votes
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So far, it looks pretty easy to go solar. We have been wondering what else is involved in going solar.

Date of experience: October 10, 2024
Illinois
1 review
0 helpful votes
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Pretty simple and easy directions perfect and easy reading straight forward

Date of experience: October 10, 2024
California
1 review
0 helpful votes
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It is than than expected
I hope that God is kind to all of us and helps us over all the to be expected catastrophies with
Blessings and help.
God help us all!

Date of experience: October 10, 2024
Texas
1 review
0 helpful votes
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Just get to the point
October 22, 2024

Just get to the point. All you need is my zip code. Cut the crap.

Date of experience: October 10, 2024
Florida
1 review
0 helpful votes
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Good
October 22, 2024

Good. The questions were easy to get through. It is. Not clear how much money will costed.

Date of experience: October 10, 2024
Arizona
1 review
0 helpful votes
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Not really getting answers
October 22, 2024

Not really getting answers. I am doing research for a non-profit.

Date of experience: October 10, 2024
North Carolina
1 review
0 helpful votes
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Keep going
October 22, 2024

Keep going. Learning more about my phone with each entry will make it easier to see what you have in common and what your needs will be

Date of experience: October 10, 2024
California
1 review
0 helpful votes
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The advertisements is not matching with the actual...
October 22, 2024
Updated review

The advertisements is not matching with the actual offer. Thank you

Date of experience: October 10, 2024

I will rate my experience after i sign the contract...
September 7, 2024
Previous review

I will rate my experience after i sign the contract I hope the installer stay behind the the add

Date of experience: August 28, 2024
Michigan
1 review
0 helpful votes
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Looking forward to receiving your assistance 😀 really appreciated any help I can receive. I live on social security and disability. Not a lot.

Date of experience: October 10, 2024
Wisconsin
1 review
0 helpful votes
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I did everything you asked and still
October 22, 2024

I did everything you asked and still. I don't have an idea whetherr. My zip code is in the savings plan or not?

Date of experience: October 10, 2024
Louisiana
1 review
0 helpful votes
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I've had these assurances before and get many different responses from people who have never had any experience w/the project insp.

Date of experience: October 10, 2024
New Hampshire
1 review
0 helpful votes
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Don't know much about it but we want to learn more about it to save some money

Date of experience: October 10, 2024
North Carolina
1 review
0 helpful votes
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ok.am just curious.you have not given me a reason to switch.

Date of experience: October 10, 2024
District of Columbia
1 review
0 helpful votes
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Easy questions to qualify for government incentives programs

Date of experience: October 10, 2024
California
1 review
0 helpful votes
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At has gone well so far and highly regard my consistent use of my solar panels, l l slated on buying only American made panels.I would greatly appreciate getting financial help. Thank you for offering help,

Date of experience: October 10, 2024