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EnergyBillCruncher

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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California
8 reviews
29 helpful votes
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Too complicated too complicated too complicated too complex too complex

Date of experience: October 14, 2024
Massachusetts
1 review
0 helpful votes
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Is this $15.00 a true amount?
October 24, 2024

Is this $15.00 a true amount? I have heard two offers in the last three years.

Date of experience: October 14, 2024
Texas
1 review
0 helpful votes
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Good so far have to get more information about solar panels and and the cost

Date of experience: October 14, 2024
Kansas
1 review
0 helpful votes
Follow Danese E.
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Solar quotes are too high /////////?/////////////////////////////////////

Date of experience: October 14, 2024
Washington
1 review
0 helpful votes
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So far I just filled out the form and that's about it so I'm waiting for a call okay

Date of experience: October 14, 2024
California
1 review
0 helpful votes
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Will see how you can help
Fix my true up pay ment that keep getting bigger each year

Date of experience: October 14, 2024
Virginia
1 review
0 helpful votes
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At this stage, process is incomplete to give an accurate account of the process...

Date of experience: October 14, 2024
New Jersey
1 review
0 helpful votes
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No experience
October 24, 2024

No experience. I just filled out my information to get the information to see if interested

Date of experience: October 14, 2024
Maine
1 review
0 helpful votes
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That's it so far not much of an experience yet. I'll let you know once we get moving on something. Thanks

Date of experience: October 14, 2024
California
1 review
0 helpful votes
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When a person requests "no calls", there is a good reason for it. When that is ignored, our business goes elsewhere.

Date of experience: October 14, 2024
Illinois
1 review
0 helpful votes
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Visit
October 24, 2024
Updated review

The person that visited my house seemed to know what he was talking about but had the wrong house in his pictures really didn't have the time to water on him maybe if he can get the right stuff might consider taking to him again

Date of experience: October 14, 2024

As long as you don't keep bothering me it will be fine...
September 12, 2024
Previous review

As long as you don't keep bothering me it will be fine because of the add

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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Just started & still does'nt know your company whether good or bad

Date of experience: October 14, 2024
Alabama
1 review
0 helpful votes
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Just a lot of easy questions to answer about my home. Which were easy to answer..

Date of experience: October 13, 2024
Arizona
1 review
0 helpful votes
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Skeptical about solar power systems on my roof because of roofing type

Date of experience: October 13, 2024
Florida
1 review
0 helpful votes
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Verry fast and easy to complete form and I'll be glad to receive the help that I need for my electric bills

Date of experience: October 13, 2024
New Hampshire
1 review
0 helpful votes
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Well, we just started with mr responding to your offer. Not much to know yet.

Date of experience: October 13, 2024
Oklahoma
1 review
0 helpful votes
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I would like to get solar energy at my house. My electric bill gets pretty high!

Date of experience: October 13, 2024
Florida
1 review
0 helpful votes
Follow Harold R.
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I filled out the questions you asked for and I am waiting on you

Date of experience: October 13, 2024
California
1 review
0 helpful votes
Follow Freda F.
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No comments at this time l have no prior experience with this company just wanting to learn.

Date of experience: October 13, 2024
Ohio
3 reviews
0 helpful votes
Follow Margarita Y.
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I don't know yet, haven't receive the solar system yet.
Once I receive the service, I can give you a different answer.

Date of experience: October 13, 2024