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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Utah
1 review
0 helpful votes
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I thought you were going to give me a result right away. I don't need 4 people to call me!

Date of experience: October 25, 2024
Maine
1 review
0 helpful votes
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Fair
November 4, 2024
Updated review

Fair.
I provided all of the information.
No information from you yet.

Date of experience: October 25, 2024

So far I have provided all the information; what do...
October 22, 2024
Previous review

So far I have provided all the information; what do you have to say?

Date of experience: October 10, 2024
Oregon
1 review
0 helpful votes
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I thought I would get an immediate response. Not solicitor's

Date of experience: October 25, 2024
Kentucky
1 review
0 helpful votes
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It's been very helpful!and I was not even aware of a solar program in my

Date of experience: October 25, 2024
Georgia
1 review
0 helpful votes
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It's been quick and easy so far, and not a lot of questions that make no sense at what you're trying to complete

Date of experience: October 25, 2024
Virginia
1 review
0 helpful votes
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So far
November 4, 2024

So far- so good! I expect to be disappointed at a later point in time..

Date of experience: October 25, 2024
Arizona
1 review
0 helpful votes
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Muy rapido y eficiente El servicio para encontrar la information muchas gracias

Date of experience: October 25, 2024
Florida
1 review
0 helpful votes
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Applying for this program has been quick and easy. I have been interested in solar for a long time but was told it was too expensive.

Date of experience: October 24, 2024
Tennessee
1 review
0 helpful votes
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Don't like to wait on a call
November 4, 2024

Don't like to wait on a call. Maybe my phone won't mark your call as spam

Date of experience: October 24, 2024
Oregon
1 review
0 helpful votes
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So far I haven't been smoke screened and sent down a endless rabbit hole path of no return

Date of experience: October 24, 2024
Texas
1 review
0 helpful votes
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The representative was very nice and informative about the product and I would be grateful to speak with her

Date of experience: October 24, 2024
Minnesota
1 review
0 helpful votes
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Don't know yet will let you know after I get more information

Date of experience: October 24, 2024
Illinois
1 review
0 helpful votes
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Seems to be great app works appropriately interested in the opportunity to save

Date of experience: October 24, 2024
Oregon
1 review
0 helpful votes
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Don't like the process that needs name, address & phone number before getting thru to a solar estimate in my area.

Date of experience: October 24, 2024
Illinois
1 review
0 helpful votes
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Last solar company that showed up was a joke,before signing found out company went bankrupt that week

Date of experience: October 24, 2024
Florida
1 review
0 helpful votes
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Ok *************************************OK until now!

Date of experience: October 24, 2024
California
1 review
0 helpful votes
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Easy questions and feel will be easy to get feedback about solar for my home.

Date of experience: October 24, 2024
Indiana
1 review
0 helpful votes
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I like how you go right to the matter/subject For a first time I am interested in a different category of subjects other than games, political texts and advertisements. I am a very curious person and always eager to learn something new every day! I was born, raised and educated in Portugal. I love USA as my own country. Have been here 60 years, worked 50 years. I haven't always been successful except raising a wonderful son who is now a retired combat veteran.

Date of experience: October 23, 2024
Michigan
1 review
0 helpful votes
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This is the third time I have done this and I have never heard a result.

Date of experience: October 23, 2024
Ohio
1 review
0 helpful votes
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Free solar government program only it's only way I can save monthly

Date of experience: October 23, 2024