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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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I prefer text messages
December 1, 2024

I prefer text messages. No phone calls, please. An option to select would be greatly appreciated.

Date of experience: November 20, 2024
Pennsylvania
1 review
0 helpful votes
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Easy to understand and not to invasive Do we have others in our area?

Date of experience: November 20, 2024
Virginia
1 review
0 helpful votes
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Very good
November 30, 2024

Very good. Quick and easy for me! I hope the rest of the process is like this

Date of experience: November 20, 2024
Pennsylvania
3 reviews
0 helpful votes
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So far, so good
November 30, 2024

So far, so good. I am on my way to fifty characters. But a few mare are needed.

Date of experience: November 20, 2024
Washington
2 reviews
2 helpful votes
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Deceptive click bait big time
November 30, 2024

Deceptive click bait big time. Be up front with your information

Date of experience: November 20, 2024
Texas
1 review
0 helpful votes
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Just now looking into it unknown how service is.
Angela Taylor

Date of experience: November 20, 2024
Ohio
1 review
0 helpful votes
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Great don't call tonight it's to late would like a quote though

Date of experience: November 19, 2024
Kansas
1 review
0 helpful votes
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It's alright right now
November 30, 2024

It's alright right now. Just asking if I qualify. I am a sinor citizen trying to make it on disability. Have real high power bills in summer heat.trying to keep cool.

Date of experience: November 19, 2024
Colorado
1 review
0 helpful votes
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Okay you have not done anything to impress me yet get down to actual money.

Date of experience: November 19, 2024
Maine
1 review
0 helpful votes
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It's OK
November 29, 2024

It's OK. Simple to fill out, but can not go back to correct. My cat was helping me, and my first name is incorrect

Date of experience: November 19, 2024
Washington
1 review
0 helpful votes
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Too many contacts for same info
November 29, 2024

Too many contacts for same info. No bids shown yet. Am dealing with two companies, one from this matching

Date of experience: November 19, 2024
Pennsylvania
1 review
0 helpful votes
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Did not pick up phone to much phone today, so I did not answer the phone

Date of experience: November 19, 2024
Alabama
1 review
0 helpful votes
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So far, very good
November 29, 2024

So far, very good. My Entergy bill has been too big for an 81 year old man with serious heart issues. It has taken me all summer to catch up. It is my highest bill.

Date of experience: November 19, 2024
Texas
1 review
0 helpful votes
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I think you should have the option of getting an anonymous online quote without entering your phone number or other personal info.

Date of experience: November 18, 2024
Florida
2 reviews
0 helpful votes
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App is User Friendly, availability in our area and...
November 29, 2024
Updated review

App is User Friendly, availability in our area and installation on home is fast and reliable per information provided.

Date of experience: November 18, 2024

User friendly app!
November 21, 2024
Previous review

User friendly app! Thank you!

Date of experience: November 11, 2024
California
1 review
0 helpful votes
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I'm only wanting to now if I should add more I have solar up there they said that would be enough I didn't it was.

Date of experience: November 18, 2024
New Jersey
1 review
0 helpful votes
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Too much personal information is requested up front to get a quote.

Date of experience: November 18, 2024
Florida
1 review
0 helpful votes
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So far……so good
November 28, 2024

So far……so good. We have owned this home
Since 2018 and interested in making it more
Efficient. Thank you!

Date of experience: November 18, 2024
California
1 review
0 helpful votes
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Solar energy are great for the environment.clean energy for all

Date of experience: November 18, 2024
Washington
1 review
0 helpful votes
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So far so good but could you text us instead of calling we have a very poor signal here we are not directly in la pine we are south of la pine

Date of experience: November 18, 2024