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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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I havent had any bad ones yet, that's for sure. I'll be so glad to finally get them on the house, and start letting them do the work. Thanks
This is just to get my contact info, no quote was provided as promised. I'll not be taking the call.
Too soon to make an accurate assessment
Why?
This is not a strong way to be soliciting business
The representative contacted me and was informed that I was unable to talk at that time. She then began asking me a string of questions.
Nothing special yet. So far, everything was easy and simple.
Wanting too much personal info without giving any information as to why
Prefer not to provide all the information required just to get learn more.
Precise and to the point! We will see how it goes with the "Rest of the Story"!
It was quick but haven't gotten a answer yet and probably won't.
I don't want phone calls.they are frequent and disturbing.
$30,000 voucher or free panels are either if these options correct?
Good I found you on Facebook that would check you out to see what I have to do to get free panels. I'm on Social Security so I can't pay.
Just great all my concerns are being answered. I live in Auburn Washington..
More information will be given, and i am describing my reason for more information
I called for information, I didn't get it. I don't want calls or texts. Just tell me an approximate cost.
Your co does not need my tel# to contact me. Email and zip code should not be needed.
I wish I could see offers without having to take a call and put in all that info. I was just curious and not really planning on getting it done right now
Looking with interest toward solar. After reading this and speaking with two agencies regarding solar install! I am more convinced this is not for us and is most likely a cash cow for a utility. Not customer accessible nor friendly.
I was able to complete the request.I didn't know it was for solar panels
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members