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EnergyBillCruncher

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Hawaii
3 reviews
0 helpful votes
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What is to asses?
January 25, 2025

What is to asses? We are only looking for INFORMATION! We have a general idea of what the program involves but more information would be useful.

Date of experience: January 14, 2025
Washington
1 review
0 helpful votes
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I have tried to check into this before, and it always ends up that I have to put out lots of $$ to maybe get refuds later. I can't afford it.

Date of experience: January 14, 2025
New York
1 review
0 helpful votes
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Was good to me to here about saving on my bill,because i have to work so hard to pay my bills

Date of experience: January 14, 2025
Mississippi
1 review
0 helpful votes
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We were having a great conversation ti.m we got disconnected

Date of experience: January 14, 2025
Oregon
1 review
0 helpful votes
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Your site works well
January 24, 2025

Your site works well. I'm trying to find out if my location qualifies.

Date of experience: January 14, 2025
Washington
1 review
0 helpful votes
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Not bad need to see savings what I could save a moth and total cost of solar

Date of experience: January 14, 2025
California
1 review
0 helpful votes
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I have not talked to anyone about the cost for putting in solar panels and going on solar.

Date of experience: January 14, 2025
Pennsylvania
1 review
0 helpful votes
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Tidak punya pengalaman untuk tenaga solardia yang menawarkan saya coba tanyakan

Date of experience: January 14, 2025
California
2 reviews
0 helpful votes
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Excellent!
January 24, 2025

Excellent! SUNRUN is a great company. Not trying to hide a thing. Great programs. Easy utilization of premium equipment with great Customer Support.

Date of experience: January 14, 2025
Georgia
1 review
0 helpful votes
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Confused about energy supplier
January 24, 2025

Confused about energy supplier. Don't know whether Duke, Inc. or Duke, LLC...

Date of experience: January 14, 2025
California
1 review
0 helpful votes
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Easy to use web browser and navigate through the browser. Thanks

Date of experience: January 14, 2025
Louisiana
1 review
0 helpful votes
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I have been Interesting in looking into the solar panels for several months. This just just gave me the incentive to do it

Date of experience: January 14, 2025
New York
1 review
0 helpful votes
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Experience havent done anything yet so i will say uncertain fir now

Date of experience: January 14, 2025
Michigan
1 review
0 helpful votes
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I prefer not to get phone calls and it didn't give me a choice.

Date of experience: January 14, 2025
Michigan
1 review
0 helpful votes
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So far it has been good except you don't have my crooked power companY listed.
Newberry water and Light I'm serious about them being crooks they need Investigated

Date of experience: January 14, 2025
New Jersey
1 review
0 helpful votes
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We're going solar in my neighborhood
January 24, 2025

We're going solar in my neighborhood. I am the person the community looks to in answering these questions.

Date of experience: January 14, 2025
Washington
1 review
0 helpful votes
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I own a mobile home
January 24, 2025

I own a mobile home. If that is something you don't provide solar to then please don't call!

Date of experience: January 14, 2025
Washington
1 review
0 helpful votes
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Misleading website
January 24, 2025

Misleading website. You're just a referral tool. Very disappointed.

Date of experience: January 14, 2025
California
1 review
0 helpful votes
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I would like to see the quote online not wait for a call. I'll call the company if I like the quote.

Date of experience: January 14, 2025
Idaho
1 review
0 helpful votes
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Already had power shut off by Idaho Power, Have a 15 battery bank plus 1 solar panel and 1 wind turbine. Homemade

Date of experience: January 13, 2025