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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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You give me a come-on saying that it's a done deal as far as what you can give me an estimate n then it's starting from ground zero.
You have no information. You are a scam
Waiting to receive call. It is exhausting when you se ad that says see what solar would cost but then you have to fill out everything to get the estimate. Now my email may or may not fill up with more ads.
Very good and also hoping to save money and share my experience with people and friends
Ok it was good to wake up this morning. And see everybody's smiling face watching the Thunderbirds perform over the Gulf of America
Beautiful show
I did not get any information on power savings or power needs based on my address. All i got was some solar installers knocking on my door. Total scam.
Please remove my number from the sales calls list. Thank you.
The site takes your information and then doesn't tell you the cost estimate. It justs sends your contact on to three or four companies. The companies then call you back to have people come by.
Wasn't expecting to have to field phone calls! At least one of the companies is one that I have interacted with in the past.
Received a call from contractor right away. Thank you for quick service!
So far no further experience noted. Online offer to find cost of additional solar panels and payback.
You don't need all of my personal info to give the information. $#*! you.
There was no call, no deal. This felt like a scam to get my contact information. Beware!
I DO NOT WANT to give my phone number, as I have serious anxiety when I have to answer phone calls. I'd prefer the option to select "please do not call me"
Also, I'd prefer the option to sign into my account after submitting the request, instead of re-entering my information all the time.
I just filled out the forms just waiting on a reply when I get the decision I will then have something to write about
Couldn't finish reading your information before this came on the screen and blocked what I hadn't gotten to read yet about your program!
I wanted an online estimate of likely costs, but within minutes I was contacted by a sales person who insisted they would "be in my neighborhood," and then there were nonstop calls from others all trying to get me to consider their services. I finally had a chance to do more exploration to find that I did not want to consider solar panels and that I did not want any texts. Calls, or e-mails. Very frustrating experience.
I liked it because it fitted my knees and it was very well needed and it was very approved of and I had a couple of friends that told me about it so they gave you five stars so I'll figure that I could try it too and it seems like it made them happy and the baby be happy as well. I'm thankful for your services. Have a great day. Enjoy
So far, if California pays the company for the entire cost and the work is exceptional and of the highest quality along with a life time guarantee, then why wouldn't a customer sign up for your services. Our PGE is way too high.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members