Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very easy process. We are working towards green energy and thereby saving money on our energy costs.
My family has owned this land for fifty-three years, without ever being denied power untill now. PSE recently disconnected two of the three homes on this land for unknown reasons but so far now I've had a pleasant and painless experience receiving information in regards to installation of solar power and potential savings on our
Electric bill.
Po
Quick and easy questions. No question asked about which direction the front of the house faced, or which direction a majority of the roof faced.
Electricity will go out for any reason. I cannot run a generator by myself. Im tiny and cannot pull those cords and it is broken.
Typical bait and switch call you up and try and replace your roof so you windows and give you quotes for overpriced solar panels
Simple; straight to the point; no hassle at all! I love the idea of being energy efficient and I beleive my homes lication will more than my own ho e so that is good for the entire system.
Misleading advertisement. Wanted to see if I qualify for free solar and all I get are people calling me wanting to give me a price!
Very easy quick to the point my other home had solar which I had to pay for before selling the new owners got free solar now I want free solar
Simple jusmy Friend whi t waiting if this is real or a scam. Im hopefully waiting to see as I have incurable Cll Leukemia Lymphoma and would love to save money with solar
We have went on these sights for solar and for windows that say the government will pay but all we get is someone wanting to sell us something that is unaffordable and not offering any asestance at all.
Questionnaire was simple to complete. The brief explanation of the program and the fact that there would be no installation cost was appealing to me
Wants their money but never fixed all my electrical damaged from their installation and were very aware of all the damaged and overpayments which they made the check and kept to minus of the bill when that amount should've been removed and then send us back our monthly charges starting the installment date in October 23. Unfotunately, is hard to get a hold of whenever Weber noonly ohħthe not able to vet a going
Easy to do and seems real. We shall see. I looked at this once before and the numbers didn't work. Also, the smart thing to do is replace the roof before installation, and that cost can be serious.
You have easy questions to answer well it was on my ads I saw it and I thought wow that would be great if this is for real and not just another bogus ad so I thought I would give it a shot and here I am
Your Facebook Post states "see if you qualify."
The answer is either a YES or a NO!
Not, go to some website to get a sales pitch
I have no idea about the program you are mentioning. I was hoping for help on my electric bill (Dominion Energy). The company has been great and enrolled me in a Penne Program (I pay 122.) We don't know when the grant will end.
Review offered options for further Revuelta. Companies called within 10 minutes. I do not expect to follow up with any changes in my energy consumption.
Information was easy to provide. Got a call from Sunrun 5 minutes after submitting. I'm leery of what package/ pricing / terms they will offer
Why ask for the, zip code then insist on pertinent information that will constitute calling, and or emails... Just an everyday merchant worming out info and never showing the answer to the original message 🤔...
It doesn't get to the point fast enough? For example, having to answer this question here. So, let's get on with the information that I am looking for.
It seems like the bill is higher and higher regardless of use.The rates are always going up and no reason for the increase is given. Pugit sound energy is running a monopoly in this area and they are taking full advantage of this fact. There is no choice but to pay the rate that they offer because there is no alternative sorce. Its clear that the company is locked in and the only thing you can count on is Higher prices and steady rate increases no matter what! Why an increase in the rates? Puget sound energy has proven they don't need a reason and that is one thing you can count on staying that way

