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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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North Carolina
1 review
0 helpful votes
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So far it was easy and understandable. It looks like a great improvement

Date of experience: March 25, 2025
North Dakota
1 review
0 helpful votes
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Old 1976 property old unfinished property house and garage

Date of experience: March 25, 2025
Minnesota
1 review
0 helpful votes
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I have been looking for information on whom to contact to complain about Xcel Energy dragging their feet about the Energy grid. I've tried local politicians alas they have their own agenda. So short of hiring legal representation the information I received will be helpful to start

Date of experience: March 25, 2025
Utah
1 review
0 helpful votes
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This is just an add to multiple solar companies.
Now you need certain amount of characters for a review? $#*! off

Date of experience: March 25, 2025
South Carolina
1 review
0 helpful votes
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The process seems to be quick and easy for the moment. But I don't know until the end

Date of experience: March 25, 2025
Missouri
1 review
0 helpful votes
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This was a bait and switch to make a sale. You indicated the info would be available and it was not.

Date of experience: March 25, 2025
Louisiana
1 review
0 helpful votes
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It does what all the other ones do without the hassel of having to put at least 50 characters...

Date of experience: March 25, 2025
Oklahoma
1 review
0 helpful votes
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Sounds good so far if it can save me money and not damage my home

Date of experience: March 25, 2025
Kentucky
1 review
0 helpful votes
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My Neighbor Has Solar And It seems Stupid NOT to USE What "GOD" has already Provided "GOD BLESS AMERICA" My Neighbor Has Solar And It seems Stupid NOT to USE What "GOD" has already Provided

Date of experience: March 25, 2025
Illinois
1 review
0 helpful votes
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What experience I just gave you my name address and phone number

Date of experience: March 25, 2025
California
1 review
0 helpful votes
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Have been meaning to do this, but life got in the way! After taxes completed may be in a position to seriously tackle this project.

Date of experience: March 25, 2025
Florida
1 review
0 helpful votes
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My phone blew up as soon as I hit enter. Does not project a professional demeanor.

Date of experience: March 25, 2025
Nebraska
1 review
0 helpful votes
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This looks like solar at my home and the insert in my bill was for community solar?

Date of experience: March 25, 2025
Tennessee
1 review
0 helpful votes
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I was wanting an approval not a phone call. I was only looking for a price on the app not with a phone call.

Date of experience: March 25, 2025
Georgia
1 review
0 helpful votes
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To many questions no real answers not enough information on line

Date of experience: March 25, 2025
California
1 review
0 helpful votes
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I have not spoken to anyone yet
April 4, 2025

I have not spoken to anyone yet. Just using the auto system does not give enough information for me to give complete feedback.

Date of experience: March 25, 2025
California
1 review
0 helpful votes
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Ok, I find surveys annoying and normally leave the website if requested.

Date of experience: March 25, 2025
South Carolina
1 review
0 helpful votes
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Light bill seems like it could be a little bit lower in price solar is a bit high can't really afford to pay it

Date of experience: March 25, 2025
California
1 review
0 helpful votes
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Great!
April 4, 2025

Great! It was a professional experience! I think it is something everyone should know about!

Date of experience: March 24, 2025
Wisconsin
1 review
0 helpful votes
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I was unaware anything was available. It was very easy to use

Date of experience: March 24, 2025