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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Texas
1 review
0 helpful votes
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Power bill to hi I got to pay over 200 a month and I'm on a set income I only have 900 a month to live on.

Date of experience: March 27, 2025
Alabama
1 review
0 helpful votes
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Been good so far. Hoping to learn something. Have a great day at work.

Date of experience: March 27, 2025
Tennessee
1 review
0 helpful votes
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It's good to know there's help out here for people who needs it

Date of experience: March 27, 2025
Texas
2 reviews
0 helpful votes
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Excellent call back and services
April 6, 2025

Excellent call back and services. Not sure I am really interested in Solar.

Date of experience: March 27, 2025
Texas
1 review
0 helpful votes
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Frustrating, but maybe it's my own inability to do things online.

Date of experience: March 27, 2025
New York
1 review
0 helpful votes
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Great to be able to get this info as quickly on my phone then any other way

Date of experience: March 27, 2025
California
1 review
0 helpful votes
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Thank you!
April 6, 2025

Thank you! I appreciate the opportunity to help my energy consumption and help our environment.

Date of experience: March 27, 2025
California
1 review
0 helpful votes
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It will be more productive to ask the form of communication we prefer, instead of stating expect a call. Most people do not answer a call from unknown number

Date of experience: March 27, 2025
Florida
1 review
0 helpful votes
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Great, easy to fill out...
April 6, 2025

Great, easy to fill out... hope for an affordable way to make this happen.

Date of experience: March 27, 2025
Indiana
1 review
0 helpful votes
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I still have no answer to my response. I don't know how much things cost yet

Date of experience: March 27, 2025
Michigan
1 review
0 helpful votes
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No not yet
April 6, 2025

No not yet. Because I have to get to know you and your company
Thanks for understanding.

Date of experience: March 27, 2025
California
1 review
0 helpful votes
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Rating for not doing anything but linking me to salesmen who want to call while I'm at work and sell me is not productive. I just want bids in my email to compare.

Date of experience: March 27, 2025
California
1 review
0 helpful votes
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No experience yet
April 6, 2025

No experience yet. I have no option yet. Maybe in the future I don't have.

Date of experience: March 27, 2025
New York
1 review
0 helpful votes
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Very interesting and I want to learn much much more about solar energy

Date of experience: March 27, 2025
California
1 review
0 helpful votes
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Ok
April 6, 2025

Ok. Lets see what your rates are and
How
Complicated it is so we can decide

Date of experience: March 26, 2025
Mississippi
1 review
0 helpful votes
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You lied about what you was advising and this is not the service that I wanted just a yes or no,,¡¡!¡!

Date of experience: March 26, 2025
Florida
1 review
0 helpful votes
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It has been a pleasure talking to yall. I hope to get approved so I can save money, have someone to talk to so they can walk me through it step by step n be understanding with me thank you for being kind n careing

Date of experience: March 26, 2025
Washington
1 review
0 helpful votes
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I'm not eligible!
April 6, 2025

Young man quickly saw too many trees present via Google maps

Date of experience: March 25, 2025
California
1 review
0 helpful votes
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Thank you I'm interested in the solar panels soon can you come by my house asap

Date of experience: March 26, 2025
Arizona
1 review
0 helpful votes
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You need to tell people how much it will cost them. I live on a very limited income and will not proceed without a "ball park" figure

Date of experience: March 26, 2025