Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of EnergyBillCruncher

EnergyBillCruncher

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate EnergyBillCruncher?
grey stargrey stargrey stargrey stargrey star

EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Roy Q.
Unfollow Roy Q.
Share Review
Report Review

Informed session, friendly
April 15, 2025

Very professional, knowledgeable, friendly and respectful, he was very helpful and accommodating about help in
Knows what is best for the customer

Date of experience: April 5, 2025
California
1 review
0 helpful votes
Follow Azmarai F.
Unfollow Azmarai F.
Share Review
Report Review

Don't have any experience
April 15, 2025

Don't have any experience. Because of cost of energy is so high.

Date of experience: April 5, 2025
Louisiana
1 review
0 helpful votes
Follow Suzanne S.
Unfollow Suzanne S.
Share Review
Report Review

Seems to be going in the right track still waiting for information on the dollar sign

Date of experience: April 5, 2025
District of Columbia
1 review
0 helpful votes
Follow Wade S.
Unfollow Wade S.
Share Review
Report Review

Easy to use I own my house plenty of Sun and hoping solar panels will help with my electric bill

Date of experience: April 5, 2025
Florida
1 review
0 helpful votes
Follow DONNA W.
Unfollow DONNA W.
Share Review
Report Review

Too many calls
April 15, 2025

Too many calls. Can't get anything done

Need to know how to get grant to pay for

Date of experience: April 5, 2025
California
1 review
0 helpful votes
Follow Sally J.
Unfollow Sally J.
Share Review
Report Review

It's been really really good
April 15, 2025

It's been really really good. I'm glad my husband and I decided to claim that company.

Date of experience: April 5, 2025
Texas
1 review
0 helpful votes
Follow Darlene Y.
Unfollow Darlene Y.
Share Review
Report Review

Haven't spoken with anyone at this time, but the website is easy to navigate.

Date of experience: April 5, 2025
Minnesota
1 review
0 helpful votes
Follow Lori B.
Unfollow Lori B.
Share Review
Report Review

All I did was answer a few questions I didn't have any experience so far.

Date of experience: April 5, 2025
New York
1 review
0 helpful votes
Follow Cheryl S.
Unfollow Cheryl S.
Share Review
Report Review

So far so good..
April 15, 2025

So far so good. I have nothing to add! Have a nice day!

Date of experience: April 5, 2025
Texas
1 review
0 helpful votes
Follow Victoria R.
Unfollow Victoria R.
Share Review
Report Review

Never Receive 0 $ offer that was sent to me to install and switch to solar

Date of experience: April 5, 2025
California
1 review
0 helpful votes
Follow Tatiana K.
Unfollow Tatiana K.
Share Review
Report Review

So, far so good just need help with the shade because sometimes we have cover sometimes we have all sun on us.

Date of experience: April 5, 2025
Ohio
1 review
0 helpful votes
Follow Michael T.
Unfollow Michael T.
Share Review
Report Review

You said it was free to certain zip codes seems this is a scam you didn't tell me anything so please don't call

Date of experience: April 5, 2025
Louisiana
1 review
1 helpful vote
Follow Kevin N.
Unfollow Kevin N.
Share Review
Report Review

I gave my zip code
April 15, 2025

I gave my zip code. You know right away if i qualify for 0 cost to install. Just tell me without all the amo you need to drive me crazy with sales calls. I will not pay anything up front or out of pocket and i don't want to have to explain that to everyone who calls me.

Date of experience: April 5, 2025
New York
1 review
0 helpful votes
Follow lila F.
Unfollow lila F.
Share Review
Report Review

Unnecessary ad very annoying i could have done without it very intrusive

Date of experience: April 5, 2025
Indiana
1 review
0 helpful votes
Follow Jason E.
Unfollow Jason E.
Share Review
Report Review

I'm all excited and so ready to go solar, pray you can and will help. I'm just an average Joe with massive energy bill. And there is only 2 of us here. Desperate to catch a break here

Date of experience: April 5, 2025
Oregon
1 review
0 helpful votes
Follow Claude J.
Unfollow Claude J.
Share Review
Report Review

Curious and interested to hear more. I am hoping for lowering my electric billing.

Date of experience: April 5, 2025
Washington
1 review
0 helpful votes
Follow Ray E.
Unfollow Ray E.
Share Review
Report Review

Interesting?
April 15, 2025

Interesting?
I need to receive additional facts on this program before making any decisions?

Date of experience: April 4, 2025
Mississippi
2 reviews
0 helpful votes
Follow Rita W.
Unfollow Rita W.
Share Review
Report Review

Tired of giving my info and everyone calling my phone over and over

Date of experience: April 4, 2025
California
1 review
0 helpful votes
Follow Rosita I.
Unfollow Rosita I.
Share Review
Report Review

Necessary info
April 15, 2025

Necessary info. Bill getting very hi checking if solar will help

Date of experience: April 4, 2025
California
1 review
0 helpful votes
Follow Samuel C.
Unfollow Samuel C.
Share Review
Report Review

Sunrun
April 15, 2025

Sunrun. Lied to me. Said they would not use my social security number to run my credit and they did.

Date of experience: April 4, 2025