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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
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Haven't learned anything yet. I just finished filling in the form.
Very helpful and informative and sounds very interesting and good
It's a quick way to forward the critical info and hopefully my trust won't be misused. (as happened once before)
Very user friendly and honest experience. It is encouraging that they know we need help with our nervy bills
I have not read the article yet, but, if it is not too costly I would be interested in purchasing if it's possible.
Undecided
All I have done so far is answer a few questions and
Great service was done in a very decent timely manner was clear instructions
Ok not completely clear on the process. Just surfing reading and have been seeing more solar systems poping up in areas in twenty mile range.
I got an email that said, verify and view your report, but when I opened it, it just took me back to the beginning of the process and asked me for my ZIP Code again. I still don't have my report.
Is nice! I'm so happy., nervous to see my results! Abaut of my panel solar!
Really fun getting the strips aligned and in order for project.
I would like more information please on solar, to lower my electric bills
All I did was pre-qualified for the solar program. I have.
N't talked with anyone else yet. I'm on the list for them to call me.
Keep going so I can learn more, haven't talked with anyone onto get a good understanding..
All okay, and everyone was very nice. I am curious to see the response.
I have encountered no problems so far. I found this information on the news website and hopefully I will get some relief on my electric bill.
Not only did it NOT save any power, it may have actually used MORE electricity. Totally disappointed and wish we could rewind and get a refund.
Someone made out like a bandit!
I have solar panels on my house, still pay over $400.00/mo. And the power company is aware
Good so far just got started haven't even really had any experience as of yet. Hope things work out so I can write a good review.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members