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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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No problems except personal info requested and in May result in unwanted contact efforts
I really don't like having to give info to get general information about products because I don't want people calling my phone all day
Giving out my phone number is not a good thing. Should be asked which is my preferred contact
*******@verizon. Netit is hard think what a good experience is. Mostly customers looek at thr modnnthlly then service quality
It has been a good experience. I already have solar panels on the roof of my home.
Have only answered a few questions so far. It sounded like it could help me with my bill.
Don't know. Yet have not seen any thing yet don't know anything about it to commit on
I don't want a call now. Let me make the appointment and call you.
It was easy to help make a decision to save money or to waste more money
Ease and quick. I haven't done much yet. I'm just waiting for the response. Thank you.
It filled in the last question. & won't allow me to correct. It should be the4th star, not the fifth one.
This is misleading! Why isn't the estimate available without going through phone conversation. That should be in the initial information. I am an elderly woman and feel very disappointed that this process is not explained
No experience yet I just filled in information in the Facebook site
Great support - ready for solar back up as had it other home & was off the grid for 10 years with an average monthly bill of $15.
Not bad, hope to hear the outcome to qualify for the free offer.
I have always been denied any help with solar because I live in a trailer.
Stop my hackers from abusing me. Take me off this list thank you. Im tired of you allowing them to continue. I know it might seem silly, but it's not when they get to torment me with your emails.
My experience was pretty awesome 😍. I found it to be a very interesting thing and it seems that I can benefit from the change
I am researching at this point
I am retired on a fixed income
It has to work for me
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members