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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
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They made it seem like I would pay nothing. Now it looks like I will pay just no money down?
Seems our electricity cost has gone up! Does not seem that CPS has any concern of our limited funds to lower our costs!
Did all this filling things out online just to he told someone would be calling feels like just waisting my time why can anything be figured out online instead of calling me?
It was short short and helpful, and polite. What more can I say. And do to get out of this box. Mayday
Too much information requested on my part. Your wasting my time
Greatest opportunity for lowering inflation prices that are causing financial instability in my home
Did not have any experience until I talk about the system from you
It doesn't give any info about savings or my initial cost I don't understand this
I didn't get if they was will to help with my gas bill that is what so high $545.00
That is a trick to get you to sign up. I have solar and I was looking to get a refund for installing it. But now I get a bunch of companies that want me to buy solar. Calling me a lot.
I want information, not sales calls. Only after my reviewing the basics would it not be a waste of everyone's time.
Easy to feel out and check out. Thanks guys for making it so easy to get around in here and do what was necessary to get it the ball rolling!
Good Solar use at my house is good and house size is small. I am checking. Older compared to today's new recommendations
Not enough i information about how it happens or what it will cost me
Too early to rate. Need more info. Why is this rating necessarily?
YOU SHOULD SAY YOU WILL NOT BE PROVIDING ACTUAL RATES ON LINE AFTER PROVIDING PERSONAL INFO! VERY UNETHICAL AND UNACCEPTABLE. CHEAPT TRICK, SNEAKY, NOW I DON'T TRUST YOU OR YOUR WEBSITE OR YOUR SERVICE!
I am attempting to get a quote on purchasing Solar panels but I can't get a person to talk to. I don't understand how a potential buyer can get satisfaction from a computer.
Interested in solar, florida home no shade interested in independent power
Do far never had a problem with them. And we have been here over 30 years.
I would like to say THANK for coming out to my home and taking time with me and for the information and the service you gave me.
I'm Just on this great information to see how this will work for me
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members