Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Not interested right now in changing but just wanted to see if I even qualified.
I HAD A GREAT EXPERIENCE working with them on getting help with my energy bill THANK YOU FOR YOU'RE HELP WITH MY ENERGY BILL
My bill is over $1000. That is nuts. I don't know how I'll ever get caught up.
Sorry i have no feedback for you guys.
It won't finish. It won't allow me to finished the application.
I don't know too much about this company or what the company does for us. I've seen some that they put on the roof. My husband don't want anything like that. If it goes outside her house that's fine
The site Did not give answer if qualifying for solar panels.
Simple, easy to follow instructions, encouraging process to explore using solar energy for electricity.
Easy but not comprehensive in terms of window styles and number.
Our lights went out for awhile and we had sat in the dark. We had to get the catholic Church paid for a couple months.
Frustrated, kept repeating it cannot afford payments for solar, rep kept pushing it. I'm on SS and with the cost of things I simply kept telling him I cannot afford more. Payments
It went so fast I didn't complete my address. I live in space 77. A manufactured home.
Fast & easy to signing up & booking the appointment. There's a short wait until they contact you.
Asking to quickly before receiving deals on products to understand it more
I wanted to know whether my zip code qualified for federal solar incentive. That info was not provided and my experience is that installers just don't know.

