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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Maryland
1 review
0 helpful votes
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I just filled out the questionnaire and then I received my results quickly and easily.

Date of experience: May 8, 2025
Arizona
1 review
0 helpful votes
Follow Christi W.
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I live in a trailer, I don't know if you can help me with solar in my area?

Date of experience: May 8, 2025
Ohio
1 review
0 helpful votes
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Not interested right now in changing but just wanted to see if I even qualified.

Date of experience: May 8, 2025
Oregon
1 review
0 helpful votes
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BILLCRUNCHER
May 17, 2025

I HAD A GREAT EXPERIENCE working with them on getting help with my energy bill THANK YOU FOR YOU'RE HELP WITH MY ENERGY BILL

Date of experience: May 6, 2025
California
1 review
0 helpful votes
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Confusing experience doesn't clearly answer the question

Date of experience: May 6, 2025
Michigan
1 review
0 helpful votes
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My bill is over $1000
May 16, 2025

My bill is over $1000. That is nuts. I don't know how I'll ever get caught up.
Sorry i have no feedback for you guys.

Date of experience: May 6, 2025
Arizona
1 review
0 helpful votes
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Simple easy to do and understand can't think of much more 25 characters would be better.

Date of experience: May 5, 2025
Florida
1 review
0 helpful votes
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It won't finish
May 16, 2025

It won't finish. It won't allow me to finished the application.

Date of experience: May 5, 2025
Illinois
1 review
0 helpful votes
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I don't know too much about this company or what the company does for us. I've seen some that they put on the roof. My husband don't want anything like that. If it goes outside her house that's fine

Date of experience: May 5, 2025
Oregon
1 review
0 helpful votes
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The site Did not give answer if qualifying for solar panels.

Date of experience: May 5, 2025
New York
1 review
0 helpful votes
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Simple, easy to follow instructions, encouraging process to explore using solar energy for electricity.

Date of experience: May 5, 2025
California
1 review
0 helpful votes
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Easy but not comprehensive in terms of window styles and number.

Date of experience: May 5, 2025
New Hampshire
1 review
0 helpful votes
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Not sure what to say, I just haven't been able to speaking with someone yet, maybe tomorrow afternoon instead. I'm going to bed right now, thanks 🙏 have a good night 😞

Date of experience: May 5, 2025
California
1 review
0 helpful votes
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Haven't seen results of the energy bill cruncher as of this date?

Date of experience: May 5, 2025
Texas
1 review
0 helpful votes
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Our lights went out for awhile and we had sat in the dark. We had to get the catholic Church paid for a couple months.

Date of experience: May 5, 2025
Pennsylvania
1 review
0 helpful votes
Follow Charmayne E.
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Frustrated, kept repeating it cannot afford payments for solar, rep kept pushing it. I'm on SS and with the cost of things I simply kept telling him I cannot afford more. Payments

Date of experience: May 5, 2025
California
1 review
0 helpful votes
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It went so fast I didn't complete my address. I live in space 77. A manufactured home.

Date of experience: May 5, 2025
California
1 review
0 helpful votes
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Fast & easy to signing up & booking the appointment. There's a short wait until they contact you.

Date of experience: May 5, 2025
Iowa
1 review
0 helpful votes
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Asking to quickly before receiving deals on products to understand it more

Date of experience: May 5, 2025
Oregon
1 review
0 helpful votes
Follow Jordan G.
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I wanted to know whether my zip code qualified for federal solar incentive. That info was not provided and my experience is that installers just don't know.

Date of experience: May 5, 2025