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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Pennsylvania
1 review
0 helpful votes
Follow Hope S.
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Mine is complicated if some one can call me it would be a lot easier yes install is free then they change your price after a trial period I haven't gotten 1 rebate and the charged me 136.00 now they want 185 that's a big jump when you are trying to save the earth and your bills this is in my case bait and switch. Hope Salas please call me around 10 am on any given day my panels they locked them and won't negotiate so I'm using peco and smart energy this is not the way this company should operate tell me one price then switch to another price 18 months later over 50 dollars more per month I refused so I might possibly save money if you can help me maybe switch I don't know what to do I'm not paying them. So they locked my panels and I'm back paying about 150 a month I'm back with smart energy and peco please help me thank you. Hope. *******089 if Na text and I'll call you right back thank you

Date of experience: May 13, 2025
Virginia
1 review
0 helpful votes
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So far so good!
May 24, 2025

So far so good! Because it was there! Just wanted to check out possibilities

Date of experience: May 13, 2025
Georgia
1 review
0 helpful votes
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I am purchasing my home
May 24, 2025

I am purchasing my home. My roommate passed away. I am totally alone,, 70 years old & invalid. I have 5 heart aneurysms, stage 3B kidney disease & on & on.

Date of experience: May 13, 2025
Idaho
1 review
0 helpful votes
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I'm unsure but has been easy so far to apply. Need to do something to lower my boll.

Date of experience: May 13, 2025
California
1 review
0 helpful votes
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It was fine so far
May 24, 2025

It was fine so far. I've considered this before but it was too expensive.

Date of experience: May 13, 2025
Michigan
1 review
0 helpful votes
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Until I received the first call from a solar energy company I was fine. The survey is great. The discrimination against social security income is not!

Date of experience: May 13, 2025
New York
1 review
0 helpful votes
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So far, so good
May 23, 2025

So far, so good. I don't have any negativity so far. It's okay as of now.

Date of experience: May 13, 2025
New York
1 review
0 helpful votes
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So far easy process as this is just an inquiry providing information

Date of experience: May 13, 2025
California
1 review
0 helpful votes
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Don't sell my info
May 23, 2025

Don't sell my info. I don't not wish to have my phone number blown up with calls and emails

Date of experience: May 13, 2025
GB
1 review
0 helpful votes
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A bit nosey
I don't yet trust this company.
I will wait for more info to decide

Date of experience: May 13, 2025
Kentucky
1 review
0 helpful votes
Follow Terry W.
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Easy to deal with helpful a nice someone you can trust hard working.

Date of experience: May 13, 2025
Virginia
1 review
0 helpful votes
Follow Shevany M.
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Confusing, what was all that information for? I didn't appreciate the phone call

Date of experience: May 13, 2025
New Jersey
1 review
0 helpful votes
Follow LINDA L.
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I MUST HAVE BEEN CRAZY TO GIVE YOU ALL THAT INFORMATION. MY PHONE STARTED RINGING IMMEDIATELY. I WOULDN'T HANDLE A SWITCH LIKE THIS OVER THE PHONE AND I DON'T WANT ALL THESE CALLS.

Date of experience: May 13, 2025
Ohio
1 review
0 helpful votes
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Easy to understand that's as far as I've got. Will express into more details when I further explore.

Date of experience: May 13, 2025
California
1 review
0 helpful votes
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Waiting for results so many different government programs which one to chose

Date of experience: May 13, 2025
Iowa
1 review
0 helpful votes
Follow Nancy W.
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Easy to maneuver through and got quick results. I recommend it for anyone that is interested in solar

Date of experience: May 13, 2025
Michigan
2 reviews
0 helpful votes
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I don't know the process of installation…how long it takes, where is it installed on my property. How does billing work?

Date of experience: May 13, 2025
New York
1 review
0 helpful votes
Follow Minas S.
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This website is quick and concise. Very informative and eye opening.

Date of experience: May 13, 2025
Pennsylvania
1 review
0 helpful votes
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The questions were simple and easy. You didn't have any interpretations or interruptions.

Date of experience: May 13, 2025
California
1 review
0 helpful votes
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So far, so good
May 23, 2025

So far, so good. There has been nothing negative that would cause me to discourage or make me want to end my inquiry.

Date of experience: May 13, 2025