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The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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I have solar and ElPaso electric refused to allow enough solar panels to be installed to cover my electric usage so you now charge me last month $245 ElPaso electric PLUS my solar which is $153. I would NEVER use solar again under the scam ElPaso electric PLUS has created. Many people like myself bought into this because it made sense and is good for all. ELPASO IS A SCAM AND USES FALSE ADVERTISING.
I'm afraid this is a scam. Don't like giving my information out to just anyone.
Still no acknowledgement if my zip code offers government support?
Easy step by step instructions. Would like more information
Great information on lowering my energy bills! Will visit site!
To low my bill to help. I can use the money at I save on bill for my every bills.
I have a tuff time with /but, got it done please call 1.5 hours before coming out.
Quick and easy so far! Can you keep it up? Why are you requiring gif tu characters? I don't have that much to say!
No thank you. I prefer not to answer this question at this time. I was just looking into what is out there
Don't know what I am doing. This is something my husband would be doing but he is out of town right now dealing with family problems he had a death in his family he won't be home until next week
Don't know. Just started it. I'm going to get out to pay my power bill and my other bills. That's what the site was supposed to be about and now it's about something else
Entered a lot of information in hopes of getting estimate. Did not receive any information.
Good so far And it sounds good. I need to cut my bills down. I just bought this house and I don't wanna put too much money out on bills.

