Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of EnergyBillCruncher

EnergyBillCruncher

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate EnergyBillCruncher?
grey stargrey stargrey stargrey stargrey star

EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

We monitor reviews for authenticity

Alaska
1 review
0 helpful votes
Follow Jon P.
Unfollow Jon P.
Share Review
Report Review

Too pushy
June 24, 2025

Too pushy. I thought this site was going to give me back some money that hea over charged me

Date of experience: June 13, 2025
West Virginia
1 review
0 helpful votes
Follow Mabel T.
Unfollow Mabel T.
Share Review
Report Review

Direct questions, though not sure all of them necessary for a quote.

Date of experience: June 13, 2025
California
1 review
0 helpful votes
Follow Ken G.
Unfollow Ken G.
Share Review
Report Review

Mistake this time
June 24, 2025

Had thought husband had changed his mind on solar, but this was not the case. He is quite sure that we will not be doing solar for the foreseeable future. I'll check in with him first if there seems to be a change next time. Thank you for handling the phone interaction so professionally. Pam

Date of experience: June 13, 2025
Florida
1 review
0 helpful votes
Follow Ian H.
Unfollow Ian H.
Share Review
Report Review

Very easy to complete information
June 24, 2025

Very easy to complete information. Straight to the point for

Date of experience: June 13, 2025
California
1 review
0 helpful votes
Follow ALEJANDRO O.
Unfollow ALEJANDRO O.
Share Review
Report Review

It was O K
June 23, 2025
Updated review

It was O K. OK. OK.
OK.OK OK. OK. OK.OK. OK. O. K. O. K. O. K. THANKS.

Date of experience: June 13, 2025

PRETTY AWESOM WOULD LUV TO DO THAT CAN ALWAYS USE SOME EXTRA MONEY

Date of experience: May 11, 2025
New York
1 review
0 helpful votes
Follow Daniel F.
Unfollow Daniel F.
Share Review
Report Review

Please call me as
Many Times as u want! Call call call call call call call call call call

Date of experience: June 13, 2025
Washington
2 reviews
0 helpful votes
Follow Greg N.
Unfollow Greg N.
Share Review
Report Review

Easy to use but now it's getting stupid to have to put this much in here

Date of experience: June 13, 2025
Oklahoma
1 review
0 helpful votes
Follow Becky D.
Unfollow Becky D.
Share Review
Report Review

Very practical for my use at ny how home and expenses are very accessible

Date of experience: June 13, 2025
Michigan
1 review
0 helpful votes
Follow Towanda A.
Unfollow Towanda A.
Share Review
Report Review

Good easy to follow and questions were
Answered and anticipated.

Date of experience: June 13, 2025
South Carolina
1 review
0 helpful votes
Follow James S.
Unfollow James S.
Share Review
Report Review

I need more information before making decisions about anything. With Duke Energy my bill is the same every month.

Date of experience: June 13, 2025
Florida
1 review
0 helpful votes
Follow Daniel S.
Unfollow Daniel S.
Share Review
Report Review

I'm not finished completing my application. Are you kidding me with this question fly-trap in your programming! I haven't finished completing my intake form!

Date of experience: June 13, 2025
Nigeria
1 review
0 helpful votes
Follow Linda H.
Unfollow Linda H.
Share Review
Report Review

Nice and cool loan applications and good requirements and fast approval

Date of experience: June 13, 2025
California
1 review
0 helpful votes
Follow Sharon E.
Unfollow Sharon E.
Share Review
Report Review

No problem ………………….,,,,,,……have nothing to compare experience

Date of experience: June 13, 2025
Washington
1 review
0 helpful votes
Follow Dave J.
Unfollow Dave J.
Share Review
Report Review

You are just capturing personal information and not providing the info you hid behind! Do not call! Email, or text! Not interested in this kind of company!

Date of experience: June 13, 2025
Washington
1 review
0 helpful votes
Follow Roger S.
Unfollow Roger S.
Share Review
Report Review

Sounds like BS
June 23, 2025

Sounds like BS. Not a lot of information but you sure want mine

Date of experience: June 13, 2025
Maryland
1 review
0 helpful votes
Follow Brenda F.
Unfollow Brenda F.
Share Review
Report Review

All information requested was needed. The system was easy to operate.

Date of experience: June 13, 2025
Louisiana
1 review
0 helpful votes
Follow Pamela L.
Unfollow Pamela L.
Share Review
Report Review

Great so far
June 23, 2025

Great so far. Haven't considered solar before this project at no up front costs.

Date of experience: June 13, 2025
California
1 review
0 helpful votes
Follow Jerome C.
Unfollow Jerome C.
Share Review
Report Review

This sounds great
June 23, 2025

This sounds great. I cannot wait until Ian contacted by your company.
Thank you
Jerry Combs

Date of experience: June 13, 2025
New York
1 review
0 helpful votes
Follow Nancy R.
Unfollow Nancy R.
Share Review
Report Review

Just questions so far so good I'm a person of few words. Some people talk a lot.

Date of experience: June 13, 2025
Arkansas
1 review
0 helpful votes
Follow Marcia R.
Unfollow Marcia R.
Share Review
Report Review

Okay but unsure of message content. Need more info on Energy bill

Date of experience: June 13, 2025