Elite Insurance Group

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Elite Insurance GroupReviews 141

3.4

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Elite Insurance Group Reviews Summary

Elite Insurance Group has a rating of 3.4 stars from 141 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Elite Insurance Group most frequently mention customer service, great experience and new home. Elite Insurance Group ranks 2nd among Home Insurance sites.

service
16
value
15
quality
37
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40 reviews

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Colorado
1 review
0 helpful votes
Follow Brandy M.
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I was having a difficult time finding home owners insurance and Mark jumped right in and literally saved the day! I can not say enough wonderful things about him! I've never had someone work so hard and fast! Mark B said what he meant, and meant what he said! Absolutely an amazing man!

Date of experience: May 12, 2022
Michigan
1 review
0 helpful votes
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Josh is the man
April 10, 2022

Josh was very informative and patient with me. I'm coming in as a first time home buyer. He was great to work with and I plan on maintaining a relationship with him in the future if any insurance changes/questions arrive.

Overall very professional, friendly, understanding and informative. Great guy!

Date of experience: April 8, 2022
South Carolina
1 review
0 helpful votes
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We received the help and savings we needed being on a fixed income. Saquoia was a professional, caring listener and provider of great information. We will not hesitate to call again if we have need. Thank you for your great assistance!

Date of experience: March 29, 2022
Pennsylvania
1 review
1 helpful vote
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Outstanding work.
March 25, 2022

Josh did an outstanding job finding me some insurance after being on the phone with other companies for a week straight. When I got on the phone with him he was very determined to make sure he was getting me the very best rate. He cutting insurance policy in half. He decently went above and beyond any other agent I have talked with!

Date of experience: March 24, 2022
California
1 review
0 helpful votes
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Great insurance
March 22, 2022

I have been with this company for about 2 yrs and have a great insurance and very accommodating with you. Good customer service and friendly

Date of experience: March 21, 2022
New Jersey
1 review
4 helpful votes
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What a disappintment
March 28, 2022

The company is just a big phone room, not really an insurance agency. They have admitted to me that they are an in bound phone service. I want a real insurance agent, instead I got a phone room. I WOULD NOT RECOMMEND THEM!

Date of experience: February 25, 2022
Colorado
1 review
1 helpful vote
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Hello, Caitlan T was excellent on responding to my request for lower homeowners quotes. I spoke to here via telephone and she educated me on the importance of auto coverage - policy limits. She was able to save me 100's of dollars by bundling my automobile & homeowners insurance. I am most satisfied and very thankful. Caitlan's customer service skills and her knowledge is amazing!
Thank you,
Brenda

Date of experience: November 29, 2021
Texas
1 review
0 helpful votes
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Awesome agents
November 19, 2021

We received a phone call from Caitlen and she was wonderful! Her attitude and information she gave us was absolutely amazing, and we saved money in the long run because of her. Thanks Caitlen! We hope this company values her as much as we did!

Date of experience: November 19, 2021
Nebraska
1 review
1 helpful vote
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Caitlen Can!
November 10, 2021

After speaking with a few insurance agents from other companies, it was a relief to finally connect to Caitlen, who first of all has a pleasant voice…sentences weren't laced with…um's and ah's. She listened…knew what I needed and it was done in a matter of minutes, instead of, "I'll get back to you tomorrow". She responded in a timely manner. I had some last minute changes that I threw at her and she resolved them within minutes. It was a good experience from the start.

Date of experience: November 9, 2021
Florida
1 review
0 helpful votes
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Great customer service!
November 7, 2021

Christine is an excellent insurance agent. She is kind, professional, patient, accommodating and informative. She helped me save so much money and seemed genuinely happy for me! She was easy to talk to and made the lengthy process seem less painless.

Date of experience: November 6, 2021
New Hampshire
1 review
0 helpful votes
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Great experience
November 3, 2021

My agent, Lance, was knowledgeable, helpful and quick, making for a very positive experience!

Date of experience: November 3, 2021
Alabama
1 review
0 helpful votes
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The BEST customer service
October 31, 2021

We had the pleasure of working with Brandi from Florida to get a quote for the homeowners policy on our new home. She was phenomenal, knowledgeable & personable. As a bonus, they beat every rate & quote with a lower premium and higher about of coverage. We're so excited to be customers!

Date of experience: October 31, 2021
Tennessee
1 review
0 helpful votes
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Auto/home
October 31, 2021

Trina was Amazing the auto insurance beat Geico, I believe the home insurance is also a good rate, no one in 7 years has ever beat Geico fir auto insurance.

Date of experience: October 31, 2021
Texas
1 review
0 helpful votes
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Christine reached out to me to discuss renter's and auto insurance policy rates. She explained the coverage of each policy clearly and confidently which helped guide me to a policy that fit my needs. Thanks to Christine's excellent service skills I would gladly recommend her as a representative and Elite as company.

Date of experience: October 29, 2021
Pennsylvania
1 review
0 helpful votes
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Great Service!
October 30, 2021

Christine was wonderful to work with! I'm a first-time homeowner, and she was so patient as she walked me through all of my options. She even helped me save money on my car insurance by finding a homeowners insurance policy that bundled well with auto insurance! It can be such a hassle to get everything put together, but Christine really put me at ease throughout the whole process.

Date of experience: October 29, 2021
New York
1 review
0 helpful votes
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GREAT CUSTOMER SERVICE
October 29, 2021

Great customer service and really putting the needs of the customer first! I enjoyed being helped and given all the opportunities

Date of experience: October 29, 2021
District of Columbia
1 review
0 helpful votes
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Great experience
October 18, 2021

Whitney was warm, friendly and super responsive. The quotes from Elite helped speed up my decision making process a lot and pay half of what I would have paid if I had gone directly for quotes without comparing

Date of experience: October 18, 2021
North Carolina
1 review
2 helpful votes
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Shoncy really helped me save money on Homeowners Insurance, as I prepare to go close on a new home. I thought I was getting the best deal by going through the company that I use for auto insurance but she was able to save me over $700.00 by finding a reputable company with great coverage. Aside from Shoncy saving me money, she delivered a great customer experience! She is professional, polite with a great rapport. She made me feel like a valued customer. I would highly recommend her to anyone who has Insurance needs.

Date of experience: October 15, 2021
South Carolina
1 review
0 helpful votes
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Shoncy was FABULOUS!
October 14, 2021

As tough as insurance searching is, Shoncy made it so easy! She was super responsive and quick with quotes that saved us over $2,000 per year based on our current insurance company.

She was able to find discounts and asked all of the right questions to get us the exact coverage we needed. I will be referring her all over the place as well as calling her again for any other insurance needs we have.

Date of experience: October 14, 2021
New Jersey
1 review
0 helpful votes
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Good
October 6, 2021

The information was very simple, and clear. Straight to the point.

Date of experience: October 6, 2021