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Elite Insurance Group has a rating of 3.4 stars from 141 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Elite Insurance Group most frequently mention customer service, great experience and new home. Elite Insurance Group ranks 2nd among Home Insurance sites.
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I was having a difficult time finding home owners insurance and Mark jumped right in and literally saved the day! I can not say enough wonderful things about him! I've never had someone work so hard and fast! Mark B said what he meant, and meant what he said! Absolutely an amazing man!
Josh was very informative and patient with me. I'm coming in as a first time home buyer. He was great to work with and I plan on maintaining a relationship with him in the future if any insurance changes/questions arrive.
Overall very professional, friendly, understanding and informative. Great guy!
We received the help and savings we needed being on a fixed income. Saquoia was a professional, caring listener and provider of great information. We will not hesitate to call again if we have need. Thank you for your great assistance!
Josh did an outstanding job finding me some insurance after being on the phone with other companies for a week straight. When I got on the phone with him he was very determined to make sure he was getting me the very best rate. He cutting insurance policy in half. He decently went above and beyond any other agent I have talked with!
I have been with this company for about 2 yrs and have a great insurance and very accommodating with you. Good customer service and friendly
The company is just a big phone room, not really an insurance agency. They have admitted to me that they are an in bound phone service. I want a real insurance agent, instead I got a phone room. I WOULD NOT RECOMMEND THEM!
Hello, Caitlan T was excellent on responding to my request for lower homeowners quotes. I spoke to here via telephone and she educated me on the importance of auto coverage - policy limits. She was able to save me 100's of dollars by bundling my automobile & homeowners insurance. I am most satisfied and very thankful. Caitlan's customer service skills and her knowledge is amazing!
Thank you,
Brenda
We received a phone call from Caitlen and she was wonderful! Her attitude and information she gave us was absolutely amazing, and we saved money in the long run because of her. Thanks Caitlen! We hope this company values her as much as we did!
After speaking with a few insurance agents from other companies, it was a relief to finally connect to Caitlen, who first of all has a pleasant voice…sentences weren't laced with…um's and ah's. She listened…knew what I needed and it was done in a matter of minutes, instead of, "I'll get back to you tomorrow". She responded in a timely manner. I had some last minute changes that I threw at her and she resolved them within minutes. It was a good experience from the start.
Christine is an excellent insurance agent. She is kind, professional, patient, accommodating and informative. She helped me save so much money and seemed genuinely happy for me! She was easy to talk to and made the lengthy process seem less painless.
My agent, Lance, was knowledgeable, helpful and quick, making for a very positive experience!
We had the pleasure of working with Brandi from Florida to get a quote for the homeowners policy on our new home. She was phenomenal, knowledgeable & personable. As a bonus, they beat every rate & quote with a lower premium and higher about of coverage. We're so excited to be customers!
Trina was Amazing the auto insurance beat Geico, I believe the home insurance is also a good rate, no one in 7 years has ever beat Geico fir auto insurance.
Christine reached out to me to discuss renter's and auto insurance policy rates. She explained the coverage of each policy clearly and confidently which helped guide me to a policy that fit my needs. Thanks to Christine's excellent service skills I would gladly recommend her as a representative and Elite as company.
Christine was wonderful to work with! I'm a first-time homeowner, and she was so patient as she walked me through all of my options. She even helped me save money on my car insurance by finding a homeowners insurance policy that bundled well with auto insurance! It can be such a hassle to get everything put together, but Christine really put me at ease throughout the whole process.
Great customer service and really putting the needs of the customer first! I enjoyed being helped and given all the opportunities
Whitney was warm, friendly and super responsive. The quotes from Elite helped speed up my decision making process a lot and pay half of what I would have paid if I had gone directly for quotes without comparing
Shoncy really helped me save money on Homeowners Insurance, as I prepare to go close on a new home. I thought I was getting the best deal by going through the company that I use for auto insurance but she was able to save me over $700.00 by finding a reputable company with great coverage. Aside from Shoncy saving me money, she delivered a great customer experience! She is professional, polite with a great rapport. She made me feel like a valued customer. I would highly recommend her to anyone who has Insurance needs.
As tough as insurance searching is, Shoncy made it so easy! She was super responsive and quick with quotes that saved us over $2,000 per year based on our current insurance company.
She was able to find discounts and asked all of the right questions to get us the exact coverage we needed. I will be referring her all over the place as well as calling her again for any other insurance needs we have.
Answer: Dear Thomas, Thank you for contacting us about your insurance policy needs. Our customer service team is available to help you with any questions or concerns you may have. Please reach out to them by email at [email protected]. They will be able to provide you with more information and answer any questions related to your policy. If you need any additional assistance, please don't hesitate to get in touch. We are here to help! Thanks, Elite Insurance Group
Answer: Dear Michel, Thank you for contacting us about your insurance policy needs. Our customer service team is available to help you with any questions or concerns you may have. Please reach out to them by email at [email protected]. They will be able to provide you with more information and answer any questions related to billing. If you need any additional assistance, please don't hesitate to get in touch. We are here to help! Thanks, Elite Insurance Group
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