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EJuiceDirect Reviews Summary
The company has garnered significant criticism regarding its customer service and shipping efficiency. Many customers report prolonged delays in order fulfillment, with tracking information frequently updated to reflect later delivery dates, leading to frustration and mistrust. Communication appears to be a major issue, as numerous customers describe difficulties in reaching support and receiving timely responses. While some customers have received satisfactory service in the past, the recent shift in shipping methods has resulted in a decline in reliability. Overall, the sentiment leans heavily negative, with calls for potential customers to seek alternatives.
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I hate how easy it for this company to not care About their customers. They will send you to hell if you complain about anything
I was slightly fearful of ordering ejuice online, but this company has made it easy to love it. Their pricing is amazing and customer service is even better.
They canceled my order because i used a coupon code and ejuice price became too cheap. No refund yet and also i Did not get any response to my letter.
Don't buy from this shop. You are not Guaranteed to get the order.
Used a couple of these juices with my ego twist and love it fast shipping but bottle was a little hard to open
Long time loyal customer. Excellent customer service, your problem is their problem. Always adding new products. Fast, reasonable shipping. Buy with confidence!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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