Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company demonstrates a mixed reputation among customers. Positive feedback often highlights the affordability, product quality, and timely shipping, particularly for events and gatherings. However, significant concerns arise regarding customer service, especially related to order fulfillment, return policies, and communication challenges. Customers frequently report dissatisfaction with shipping delays, unexpected fees, and unhelpful responses from support staff. The sentiment reflects a divide, with some customers expressing loyalty and satisfaction, while others feel frustrated and misled, indicating a need for the company to improve its customer service practices and streamline return processes.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The products are cheap chinese trash. Specifically the Chambury products. They came broken and cracked but Customer service just gives you the continuous run around. These products(small plastic trays and containers for appetizers and desserts are thin, crack as you try to use them, unsafe.
I have tried doing the online chat- 50 minutes wasted with only about 2 minutes of that 50 in any sort of conversation. Tried customer service online!
Everything was very satisfactory. The small problem that I had (I'll fitting polyester folding chair covers) was resolved expediently and satisfactorily.
I got a great deal on my tablecloths and fast shipping. You can't ask for anything more and I'm on schedule to have everything I need for my up coming event. I just love the great deals and check them out get your next deal as well.
The product is amazing I love it. I'm very Satisfied with my product... will buy more products frm here thank you so much
I ordered these for a wedding and I'm very happy with my purchase. They match the chair sashes and table runners perfectly. Great quality for the price!
For several years I have purchased a variety of tablecloths and other items. The service
Is excellent and the price is excellent. I own an event rental business and eFavorMart
Tablecloths are a important aspect of this business.
This was my second order of these cloth napkins, as our wedding guest list "grew" from our original expectation. They were the same fine quality as the first. The color is true to the color shown on the website and the price to purchase these was about the same price we would have paid the rent napkins.
Warm bright yellow. Just what I hope it would be. Modern brides and events decorate for birthday party
Ribbon was good quality and very prompt delivery! I'm already using it to make satin roses for our ladies conference at church. Thank you so much!
Perfect clean just what I needed for elegant sharp look loved it perfect with the chair covers and everything in the ivory look
Product quality is great for the price. Customer service is excellent as well with quick turnaround time!
I am very happy with this product. It came as described with no issues and shipping was very quick!.
Great website, wonderful assortment, easy to placed orders, excellent customer care, fast delivery of goods ordered!
Color was perfect. Some color bleeding when water was spilled on it. But overall the runners were great.
The website was easy to navigate. Prices are great. Quick delivery. I haven't used the products yet but everything looks good. Fork were not quite as heavy duty as I had hoped but they look great. It was a pleasure doing business.
Wonderful detail, great quality and wonderful value.
I ordered them for my wedding reception. I would definitely recommend these to others.
I ordered two 2 ft tall crystal vases. The order came in on time and the vases were beautiful! Great service and great quality of the product I ordered.
Nice products- site E Z to navigate - quick delivery. Had items i never knew existed for weddings. Table cloth for cake was fantastic! Candy jars were really cute.
Answer: I have ordered 4 times now. Exactly as pictured... even more beautiful in person.
Answer: I am not part of the company. But having ordered, and had delivered on time, numerous times, I can not figure out why people have a problem with this site? The quality was as described. I also ordered wedding supplies for the reception and had great raves over the products. So...?
Answer: Slow shipping time even when additional fees are paid for Expedited Shipping
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account