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eFavorMart

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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eFavorMart Reviews Summary

The company demonstrates a mixed reputation among customers. Positive feedback often highlights the affordability, product quality, and timely shipping, particularly for events and gatherings. However, significant concerns arise regarding customer service, especially related to order fulfillment, return policies, and communication challenges. Customers frequently report dissatisfaction with shipping delays, unexpected fees, and unhelpful responses from support staff. The sentiment reflects a divide, with some customers expressing loyalty and satisfaction, while others feel frustrated and misled, indicating a need for the company to improve its customer service practices and streamline return processes.

This summary is generated by AI, based on text from customer reviews

service
57
value
52
shipping
56
quality
50

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Maryland
1 review
0 helpful votes
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Perfect
April 30, 2020

Polyester fabric is amazing... Shipping was fast... will order again, 10 yards was a really great price.

Date of experience: April 30, 2020
South Carolina
1 review
0 helpful votes
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Great buy!
April 30, 2020

Facial Mask are a wonderful commodity, which were very hard to find after the COVID-19, eFavormart has come to my rescue! Thanks so much!

Date of experience: April 29, 2020
Illinois
1 review
0 helpful votes
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Perfect
April 21, 2020

The fabric was exactly what I was looking for, and was very inexpensive! I will definitely check this website for supplies for future projects!

Date of experience: April 20, 2020
New York
1 review
0 helpful votes
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Love the pearls and lace! They will be perfect for my daughter's bridal shower. The theme is pearls and lace.

Date of experience: April 13, 2020
Illinois
1 review
0 helpful votes
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Buenos productos
April 10, 2020

Para todas mis actividades compro todos mis productos atravez de ustedes y no he tenido ningun problema. Gracias por su servicio.

Date of experience: April 9, 2020
Texas
1 review
0 helpful votes
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Great products. Fair prices. Fast delivery. You won't be sorry with your purchase. Make your event special.

Date of experience: March 22, 2020
Massachusetts
1 review
0 helpful votes
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Great backdrop
March 23, 2020

The sequin backdrops from efavormart are a wonderful touch to any party. I've gotten them in several colors and they're always a big hit. Some might say they are see thru but in my opinion, they are meant to be bunched together, not spread open. I plan on buying more in more colors in the future.

Date of experience: March 22, 2020
California
1 review
0 helpful votes
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Love It!
March 23, 2020

Love the ribbon, although I was purchasing it for a prom party in May and haven't used it yet. It is exactly as pictured, and very good quality. I have purchased ribbons before and they were of good quality and perfect for my event. You are my go to for all my party supplies. Your prices are great for the product quality.

Date of experience: March 21, 2020
North Carolina
2 reviews
0 helpful votes
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Awesome Purchase
March 18, 2020

Ordered the Burlap runners for a shower they were amazing. Super long one can be used on 2 tables if you put them together. The purple overlays are are deep and rich in color. They are great. Can not wait to use them. Will post pictures later.

Date of experience: March 17, 2020
New Mexico
3 reviews
0 helpful votes
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Beautiful flowers
March 16, 2020

The vines are beautiful, good quality materials, well made. The peonies look real., perfect color and flowers all over the vine,

Date of experience: March 14, 2020
California
1 review
0 helpful votes
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Wonderful purchase!
March 9, 2020

Perfect for backdrops, quality is good, and easy to maintain. It's the perfect investment for parties! I purchased 6 set of 4 panels. In the photo I used 5, perfect coverage and it's huge!

Date of experience: March 8, 2020
Colorado
1 review
0 helpful votes
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Table runner
March 9, 2020

Nice white, extremely good price. Quick delivery. For price nice quality. Material was good. Better than I expected for price. Ordered table cloths also. Looks great

Date of experience: March 8, 2020
California
1 review
0 helpful votes
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Party helpers
March 9, 2020

I am always skeptical about buying on line. This company has made it easy. I'm planning a big party and this was been a great help. They are professional and prompt. I will definitely continue to do business with them

Date of experience: March 8, 2020
California
1 review
0 helpful votes
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Styrofoam disc
March 4, 2020

I give it a 5 stars because everything I have purchased from them I have been very satisfied. Fast delivery too.

Date of experience: March 3, 2020
Washington
1 review
0 helpful votes
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Wedding decore
March 4, 2020

Fast delivery and exactly what I ordered. Great service. Will order from this web site again. Great pricing too.

Date of experience: March 3, 2020
New York
1 review
0 helpful votes
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I ordered personalized satin bags. They came out perfect and even arrived sooner then predicted! I will definitely order from this company again!

Date of experience: March 2, 2020
Canada
1 review
0 helpful votes
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This bags came quickly. They were a lovely pink. They were as described and were very good quality for the money.

Date of experience: March 2, 2020
North Carolina
1 review
4 helpful votes
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When I received my items (light pink buffalo check tablecloths, runners, and napkins), they were a super bright pink, almost neon coral. I completely understand that everyone's monitor settings are different and you really can't completely control the colors people see, but these were way, way off and could not be used for my event. When I tried to return them (according to the return policy, which was that all of the items I purchased could be returned within 30 days of receipt - I checked before purchasing), they gave me quite the runaround and told me first that the items couldn't be returned (they had gone on sale since purchasing, and this was their reasoning), then that I could only get a little over five dollars back (seriously), then that I could get a refund but the shipping was eighteen dollars out of my refund (not even close), and then finally, after numerous calls and emails, that I could return them if I paid shipping and would get the full amount (shipping was nine dollars, for the record - half what they said it would be if they took it out of my refund). I have mailed them back but still haven't seen the refund, and aren't optimistic that I will. The prices here may be really cheap and that may be enticing, but it is truly not worth it. You'll end up wasting your money and a lot of your time. Just spend a couple more bucks and buy from a reputable source. By the way, the exact same items are available on Amazon and at TableclothsFactory, and way better quality at only a couple more dollars per item is available on Etsy.

Date of experience: February 26, 2020
Georgia
1 review
0 helpful votes
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I purchased some napkins and sashes that were very reasonably priced. These items not only matched the color perfectly but were of very nice quality. These extra items were just the touch needed to add the touch of elegance at a reasonable price. The

Date of experience: February 25, 2020
Florida
1 review
0 helpful votes
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Highly recommended
February 27, 2020

Good quality, good price and fast delivery, I recommend and it has a ton of products to choose from.

Date of experience: February 25, 2020