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The company demonstrates a mixed reputation among customers. Positive feedback often highlights the affordability, product quality, and timely shipping, particularly for events and gatherings. However, significant concerns arise regarding customer service, especially related to order fulfillment, return policies, and communication challenges. Customers frequently report dissatisfaction with shipping delays, unexpected fees, and unhelpful responses from support staff. The sentiment reflects a divide, with some customers expressing loyalty and satisfaction, while others feel frustrated and misled, indicating a need for the company to improve its customer service practices and streamline return processes.
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Polyester fabric is amazing... Shipping was fast... will order again, 10 yards was a really great price.
Facial Mask are a wonderful commodity, which were very hard to find after the COVID-19, eFavormart has come to my rescue! Thanks so much!
Love the pearls and lace! They will be perfect for my daughter's bridal shower. The theme is pearls and lace.
Para todas mis actividades compro todos mis productos atravez de ustedes y no he tenido ningun problema. Gracias por su servicio.
Great products. Fair prices. Fast delivery. You won't be sorry with your purchase. Make your event special.
The sequin backdrops from efavormart are a wonderful touch to any party. I've gotten them in several colors and they're always a big hit. Some might say they are see thru but in my opinion, they are meant to be bunched together, not spread open. I plan on buying more in more colors in the future.
Love the ribbon, although I was purchasing it for a prom party in May and haven't used it yet. It is exactly as pictured, and very good quality. I have purchased ribbons before and they were of good quality and perfect for my event. You are my go to for all my party supplies. Your prices are great for the product quality.
Ordered the Burlap runners for a shower they were amazing. Super long one can be used on 2 tables if you put them together. The purple overlays are are deep and rich in color. They are great. Can not wait to use them. Will post pictures later.
The vines are beautiful, good quality materials, well made. The peonies look real., perfect color and flowers all over the vine,
Perfect for backdrops, quality is good, and easy to maintain. It's the perfect investment for parties! I purchased 6 set of 4 panels. In the photo I used 5, perfect coverage and it's huge!
Nice white, extremely good price. Quick delivery. For price nice quality. Material was good. Better than I expected for price. Ordered table cloths also. Looks great
I am always skeptical about buying on line. This company has made it easy. I'm planning a big party and this was been a great help. They are professional and prompt. I will definitely continue to do business with them
I give it a 5 stars because everything I have purchased from them I have been very satisfied. Fast delivery too.
Fast delivery and exactly what I ordered. Great service. Will order from this web site again. Great pricing too.
I ordered personalized satin bags. They came out perfect and even arrived sooner then predicted! I will definitely order from this company again!
This bags came quickly. They were a lovely pink. They were as described and were very good quality for the money.
When I received my items (light pink buffalo check tablecloths, runners, and napkins), they were a super bright pink, almost neon coral. I completely understand that everyone's monitor settings are different and you really can't completely control the colors people see, but these were way, way off and could not be used for my event. When I tried to return them (according to the return policy, which was that all of the items I purchased could be returned within 30 days of receipt - I checked before purchasing), they gave me quite the runaround and told me first that the items couldn't be returned (they had gone on sale since purchasing, and this was their reasoning), then that I could only get a little over five dollars back (seriously), then that I could get a refund but the shipping was eighteen dollars out of my refund (not even close), and then finally, after numerous calls and emails, that I could return them if I paid shipping and would get the full amount (shipping was nine dollars, for the record - half what they said it would be if they took it out of my refund). I have mailed them back but still haven't seen the refund, and aren't optimistic that I will. The prices here may be really cheap and that may be enticing, but it is truly not worth it. You'll end up wasting your money and a lot of your time. Just spend a couple more bucks and buy from a reputable source. By the way, the exact same items are available on Amazon and at TableclothsFactory, and way better quality at only a couple more dollars per item is available on Etsy.
I purchased some napkins and sashes that were very reasonably priced. These items not only matched the color perfectly but were of very nice quality. These extra items were just the touch needed to add the touch of elegance at a reasonable price. The
Good quality, good price and fast delivery, I recommend and it has a ton of products to choose from.
Answer: I have ordered 4 times now. Exactly as pictured... even more beautiful in person.
Answer: I am not part of the company. But having ordered, and had delivered on time, numerous times, I can not figure out why people have a problem with this site? The quality was as described. I also ordered wedding supplies for the reception and had great raves over the products. So...?
Answer: Slow shipping time even when additional fees are paid for Expedited Shipping
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