eDigitalPlace

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Reviews

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2.6
Reviews 65
5 Stars
21%
4 Stars
10%
3 Stars
2%
2 Stars
2%
1 Star
66%

Australia
1 review
3 helpful votes
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SCAM
August 22, 2016

Took payment and didn't provide access to what I paid for. Refused to refund my money. Stay well away.

Date of experience: August 22, 2016
andrarasal S. — eDigitalPlace Rep
over a year ago

Thanks,

Your members area of channels https://www.edigitalplace.com/amember/content/p/id/160/

IF YOU still looking for cancellation then go here and cancel your membership, https://www.edigitalplace.com/amember/member/payment-history

Still you have question Then create a ticket through help desk https://www.edigitalplace.com/amember/helpdesk

California
1 review
3 helpful votes
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Two websites with same address
August 10, 2016

Some months ago I tried to access the site and got to edigitalplace.com, but it is a marketing firm. When I pressed the "go to site" button on this revue site, I was again on the marketing site. If I google edigitalplace, I can get to the channel page, but if I try to go to "home" from google. I get the marketing site.

Date of experience: August 10, 2016
andrarasal S. — eDigitalPlace Rep
over a year ago

Simply log in here https://www.edigitalplace.com/amember/member

Texas
1 review
2 helpful votes
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I tried for a Year and a Half
August 8, 2016

I used edigitalplace for NASCAR races since NASCAR does not offer on line services without a cable. Well, edigitalplace, their quality and dependability are horrible. They are plagued with drop outs, no services when you want them, freezes, and any other evil you can imagine happening to a video service. It took a year and a half, but I finally switched to a different provider after many attempts at resolving their issues by increase bandwidth, constant emails, and work tickets. You would be best served to take your business somewhere else. They do not have a worthwhile product.

Date of experience: August 8, 2016
andrarasal S. — eDigitalPlace Rep
over a year ago

Old Version Gone. Now Simply log in here https://www.edigitalplace.com/amember/member and Enjoy the service and CHannels quality rises 100% better now

Florida
1 review
5 helpful votes
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I have been a subscriber to edigital place since 2014. Until very recently the streaming service for 2471ptv has been very inconsistent but for me still worth the very reasonable annual fee, for access to UK TV stations including Sky.
In September this year edigital place must have upgraded their servers and IT equipment, the streaming service now is faultless. I have been testing the consistency for the past month and leave the stream on for 8 hours during the day, so far no interruptions in streaming at all, continual service all day.

Date of experience: August 7, 2016
andrarasal S. — eDigitalPlace Rep
over a year ago

All fixed and back now

GB
1 review
5 helpful votes
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Failed to refund a measly £10 for a live sport subscription. Instead they told me to stop making false claims. If I had the time I would take this to court. Don't use this firm because they do not believe you if there is a problem. They are downright ignorant.
Update
Steer away. They are pathetic. Even now they give stupid comments and don't raise all I want is the refund I was promised over the phone!

Date of experience: June 11, 2016
andrarasal S. — eDigitalPlace Rep
over a year ago

All channels is working fine. You may have flash Player Problem.

GB
1 review
5 helpful votes
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Can't believe all these negative reviews
April 30, 2016

I have been a subscriber for nearly two years now and apart from the occasional buffering I have had no problems whatsoever. I don't normally write reviews on anything (and if I do it is negative reviews when a product or service has really upset me. I stumbled across this review site when I googled a question about Edigitalplace and I couldn't believe my eyes.
I can only imagine that all the negative reviews are from competitors trying to damage the reprotation of what I believe to be an amazingly good value for money service.
I hope readers will see this review, recognise it as genuine and ignore the others!

Date of experience: April 30, 2016
andrarasal S. — eDigitalPlace Rep
over a year ago

Thanks,

And Now we are More Stable as well.

New Zealand
1 review
3 helpful votes
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I signed up to eDigitalPlace so I could watch the Rugby and so far I've got to say I haven't had any problems most of the time the picture has been high quality occasionally the picture will buffer. I initially signed up to the monthly plan as I was a bit skeptical but have since signed up to the yearly plan. As for support I have got in contact with them once and got a reply within a couple of hours.

Date of experience: April 23, 2016
andrarasal S. — eDigitalPlace Rep
over a year ago

Thanks,

Massachusetts
1 review
1 helpful vote
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Absolutely a SCAM
March 23, 2016

Canceled the same day I started it because it didn't work at all. I was never connecter for 1 minute. The continued to charge my card for months. I had to cancel the card to get them to stop.

Date of experience: March 23, 2016
andrarasal S. — eDigitalPlace Rep
over a year ago

Create a ticket to helpdesk to cancel.

Pennsylvania
1 review
1 helpful vote
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SCAM INDEED - AVOID AVOID AVOID
March 19, 2016

SCAM. They charged 45$ to my credit card though I requeted to cancel service within a day if signing uo. Ticket entered was just sitting there. No one answered. Since they charged 45$ anyway, I have attempted to watch a match during which the connection failed at crucial moment and never worked after that. Even when it works the video quality is very poor. Not sure how to get them to respond

Date of experience: March 19, 2016
Ireland
1 review
1 helpful vote
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TOTAL SCAM
March 17, 2016

These guys are TOTAL scammers.

Just had a terrible experience with them where they refused to refund me $45 that they had taken from my account in circumstances where they made it impossible to me to get into my account to cancel it.

They're a disgraceful outfit - AVOID.

Date of experience: March 17, 2016
Ann B.
Colorado
2 reviews
1 helpful vote
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No stars would be better
March 2, 2016

What a rip off. Never worked. I emailed to cancel before my 5 days were up. They charged me for a year. Please don't fall in to their trap.

Date of experience: March 2, 2016
andrarasal S. — eDigitalPlace Rep
over a year ago

Simply log in here https://www.edigitalplace.com/amember/member and Check the services again and Then comment here again.

Australia
1 review
1 helpful vote
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Really bad and probably illegal
February 26, 2016

Subscribed thinking that if it too fantastic to believe but it was not, actually it really was. Not once could I watch a program without stuttering or interuption. Basically they record then try to sell back as real time. This service is really poor and they get you in to subscribe then under deliver.

Amazing

Date of experience: February 26, 2016
andrarasal S. — eDigitalPlace Rep
over a year ago

Simply log in here https://www.edigitalplace.com/amember/member and Check the services again and Then comment here again.

Colorado
1 review
1 helpful vote
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SCAM
February 23, 2016

All the adjectives used by others who have attempted to use the service: scam, rip off, terrible, unethical and avoid like the plague are all true in our experience. They prey on peoples passion for sport and offer no service of any kind. Trying to communicate with them and be reimbursed is akin to pulling teeth. Companies like this should be shut down - disgusted.

Date of experience: February 23, 2016
andrarasal S. — eDigitalPlace Rep
over a year ago

Simply log in here https://www.edigitalplace.com/amember/member and Check the services again and Then comment here again.

Texas
1 review
5 helpful votes
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They are a rip off!
December 6, 2015

We signed up for so we could watch the NFR with the three year program. Last year it was so slow didn't see but a moment here and there. This year they say we don't have a subscription, well that was a waste of money. Trying to get hold of them was a joke.

Date of experience: December 6, 2015
andrarasal S. — eDigitalPlace Rep
over a year ago

Simply log in here https://www.edigitalplace.com/amember/member and Check the services again and Then comment here again.

California
1 review
4 helpful votes
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Terrible Service
November 14, 2015

Subscribed so that I could watch UFC 193, Rousey vs. Holm. Site worked initially, but as main fight got closer it began to have problems. Checked alternate channels on their site for the fight, none worked. Submitted a service ticket, got the run around and by the time the site was working again, the fight was over. Obvious banwidth problem. Asked for a refund since they did not deliver the fight that I paid for, they refused. Referred to Credit Card Company.

Stay away, poor customer service.

Date of experience: November 14, 2015
andrarasal S. — eDigitalPlace Rep
over a year ago

Simply log in here https://www.edigitalplace.com/amember/member and Check the services again and Then comment here again.

Bangladesh
1 review
2 helpful votes
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I will not agree or disagree with others because i don't know the past but i want to say now from last year the website is great. All channels are Premium and HD now.

Date of experience: October 27, 2015
andrarasal S. — eDigitalPlace Rep
over a year ago

Thanks

Washington
2 reviews
6 helpful votes
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Dont sign up!
October 21, 2015

Signed up, watched one game a year ago. Contact email is no good "delivery notice fail". Took my money easy enough. Dont sign up!

Date of experience: October 21, 2015
andrarasal S. — eDigitalPlace Rep
over a year ago

Simply log in here https://www.edigitalplace.com/amember/member and Check the services again and Then comment here again. Anything Need E Mail: [email protected]

Greece
1 review
7 helpful votes
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SCAM
October 13, 2015

They trick you into signing up and then don't let you out of their sneaky contract. I have spent 2 days (so far) trying to cancel their scam.

Date of experience: October 13, 2015
andrarasal S. — eDigitalPlace Rep
over a year ago

Simply log in here https://www.edigitalplace.com/amember/member and Check the services again and Then comment here again. Anything Need E Mail: [email protected]

Wyoming
1 review
8 helpful votes
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AVOID THESE PEOPLE LIKE THE PLAQUE!
September 27, 2015

I joined and payed for a full year in advance so I could watch my Denver Broncos play. The site immediately did not work so I joined a different service that DID work. I immediately asked for a refund which they would not give! Then it took them an entire week to fix the problem so I gave them a piece of my mind! Now they won't even let me sign on- THEY ARE NOT ONLY TOTALLY INEPT BUT UNETHICAL TOO!

Date of experience: September 27, 2015
andrarasal S. — eDigitalPlace Rep
over a year ago

Simply log in here https://www.edigitalplace.com/amember/member and Check the services again and Then comment here again. Anything Need E Mail: [email protected]

Virginia
1 review
7 helpful votes
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What a scam - Unethical
September 20, 2015

I don't know how these people are allowed to stay in business. I paid my subscription, went to log-on and it kept telling me to subscribe. You can't find a phone number to call anyone, but there was an email for support. I wrote to them and had my email returned as undeliverable. But I found the charges on my credit card. I have contacted my card company and told them this is a fraudulent charge.

Date of experience: September 20, 2015
andrarasal S. — eDigitalPlace Rep
over a year ago

Simply log in here https://www.edigitalplace.com/amember/member and Check the services again and Then comment here again. Anything Need E Mail: [email protected]

From the business

  • (302) 266-1513
  • Brooklyn, NEW YORK, United States