eBooksWeb.netReviews 12

I ordered a book through Barnes and Noble Marketplace on July 9th, on the 11th I received an email that said the order was processing. Still processing on the 24th so I emailed them, no response. Emailed again on the 27th... no response but it still said order processing. Got Barnes and Noble customer service involved and the seller (Ebooksweb) finally responded. Said they mailed it on the 11th (no tracking info), said it must have been lost and they would refund my money. Odd that it still shows my order is processing. I doubt that book was ever mailed and can only hope that I will get a refund. Wish I had checked reviews first but trusted since it was affiliated with Barnes and Noble. Save yourself some trouble and just stay away!

Purchased a book through Barnes and Noble with Ebooksweb being the third party seller. CANNOT CONTACT COMPANY! They will not respond to any requests, not even for the tracking number that they advertise they will provide you! No book, no tracking number, no communication. They just take your money and leave you with no way to request a refund! Barnes and Noble just as bad as they will act like that cannot help you get your money back! AVOID COMPANY!

Awful. These guys took my money for a book despite saying they don't taake it until the order is fulfilled and ready to ship. They don't answer emails or voice calls/messages. This Monday, I was just about to call PayPal and open a dispute resolution when I get a 3am email Sunday night/Monday morning saying my money had been refunded. No explanation, no nothing. Do not buy from these guys. Unless you dont mind loaning someone else your money for a few weeks or so.

I bought a book from these jokers via Biblio.com and the book was listed as "NEW" but what they sent me was NOT a new book. Dishonest sellers seem to be the norm on Biblio.com, so I would avoid both them and eBooksweb going forward. If I wanted to have this book in "good" condition, I would have bought it for a lot cheaper but I thought I was getting a "NEW" copy because that's how they listed it. I won't go through the hassle of returning it because it's not worth my time but I will post this negative review to help others avoid them!

We ordered a new audio book (CDs) on 18 December that we intended as a gift for someone during Christmas/year end holidays but got a used CD-set instead. Contacted the book seller multiple times via email and they claimed they couldn't find our order, which was ridiculous. Their telephone contact is merely a voice recording message, no live person to talk to. They sell books via multiple channels such as textbooksrus but we purchased directly from their own site. We think it's just an excuse not to refund our dues.