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Electronic ArtsReviews 170

1.5
ea.com
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Electronic Arts Reviews Summary

Electronic Arts has a rating of 1.5 stars from 170 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Electronic Arts most frequently mention customer service, worst company and phone number. Electronic Arts ranks 1262nd among Video Games sites.

service
84
value
81
shipping
54
returns
62
quality
76

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NL
4 reviews
0 helpful votes
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A little bit expensive but I am gamer in my blood so, I would buy any game that is attractive to me no matter how much it is cost :) overall very good!

Date of experience: March 1, 2017
Canada
3 reviews
0 helpful votes
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Awesome games! Fifa is the best football game I have ever played, every year I take new Fifa for me and my kids: DDD

Date of experience: January 31, 2017
GB
5 reviews
22 helpful votes
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And I don't need your sh*tty storefront. The fact I still can't buy Mass Effect 3 on Steam or GOG makes my eyes bloodshot with frustration.

I've been boycotting EA games since DA: I, and I intend to continue doing so until they put a bullet in the brain of the reanimated stillbirth monstrosity that is Origin.

Date of experience: August 14, 2016
Kenya
8 reviews
12 helpful votes
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I don't know what or where I would be if I hadn't enjoyed EA products in my younger years. FIFA, Madden, Knockout Kings, Battlefield, NASCAR, Harry Porter, Burnout, Need for Speed, SimCity, Delta Force, NBA Live, the list is endless.

Date of experience: July 6, 2016
GB
5 reviews
6 helpful votes
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No issues at all
May 28, 2016

I don't quite get why EA get so much hate from so called gamers!
EA releases quality games, and unlike one of their main competitors don't hide content behind paywalls (like Destiny's The Taken King DLC, Call of Duty 4 Modern Warfare etc)

Date of experience: May 27, 2016
Ukraine
8 reviews
13 helpful votes
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I love FIFA, but the amount of money I spend on packs is insane. I calculated that in a month I spend around $300 when I play FIFA. It is so addicting, I actually hate myself for it. Be careful when buying any EA game. You may be forced to spend a lot afterwards.

Date of experience: April 13, 2016
Switzerland
6 reviews
7 helpful votes
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Origin is Bad
April 5, 2016

EA was better before Origin. I don't need 100 different game downloading platforms on my PC. I don't want origin.

Date of experience: April 4, 2016
Switzerland
31 reviews
75 helpful votes
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Origin logo looks like the mark of the beast and it just as bad. Do not install this cancer on your PC.

Date of experience: April 3, 2016
New York
9 reviews
18 helpful votes
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Stop that, they're terrible people that nickel and dime people for the lowest of reasons! Have you not seen the disaster that is Sims 4 (that people still play for reason)?
Bioware, come back to us, we miss you! :(

Date of experience: January 26, 2016
Finland
15 reviews
26 helpful votes
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Worst Customer Support
October 1, 2015

As a company, they've again and again proven that they do not actually care about anything else than sales. Fanboys are always there to protect them of course but anyone who had the unluckiness of having to deal with EA on a problem as a customer, they know how unhelpful and unsupportive they can be.
EA seems to go on as a neccesary evil with holdings onto the gaming world, I'd rather not deal with them any more than neccesary.

Date of experience: October 1, 2015
Alabama
27 reviews
90 helpful votes
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EA could do so much better. Compatibility issues and bugs plague most of what EA releases. The "customer support" is absolutely terrible. When I called customer support about some frequent in-game problems for both the BATTLEFIELD and MADDEN franchises, the best they could do was say "contact playstation network support". This puzzled me, because it is not sonys problem EA's game does not work correctly. Considering I purchased battlefield premium for the added $49.00 and was not receiving any of the added perks for this service I was very dissatisfied with the "contact psn" solution. The same thing happend when i purchased Madden 25 card packs for Ultimate Team and the cards from those packs werent playable because something happened in game that caused the game to freeze. This is absolutely not acceptable.

Date of experience: September 13, 2015
Arkansas
38 reviews
75 helpful votes
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On the fence
July 21, 2015

On one hand they make some games I really like, i. E. the Sims games, but on the other hand the latest Sims game they made, The Sims 4 was extremely disappointing and to be anywhere near playable would be excessively expensive, I refuse to pay quite a lot of money for the base game and then have to buy more content just to make the game playable to the standards the last game set.

Date of experience: July 21, 2015
California
7 reviews
6 helpful votes
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Perfact
May 15, 2015

As melgor lanadora de b jogos do momento

Date of experience: May 14, 2015
GB
10 reviews
32 helpful votes
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Stay away from this company because as of late, their games are god awful and make you so frustrated and angry. I have owned EA games in the past and trust me, each one of them has been a disappointment so far. EA say that they know what is best for their gamers and honestly they are far from it. I do hope that they change their ways about the way that they make their games, but that is going to take a miracle and personally I'd wish that they would go bankrupt. But that is just my opinion, don't take it too seriously.

Date of experience: February 10, 2015
France
1 review
3 helpful votes
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EA games Scrabble iPad app
Repeated upgrades to the EA scrabble app leaves players on older ipads out in the cold. Dispite paying for the product, on both sides of the pond, EA upgrades have led to origin customers being unable to play scrabble with their friends. NO RESPONSES have been forthcoming to repeated requests for help & information. EA constantly amend blogs to read "fixed" when there are obviously thousands still unble to use their app. No refund being offered & zero replies as to when it will be fixed. Second time this year app non- functional for over 3 weeks. Terrible service!

Date of experience: October 28, 2014
AE
1 review
3 helpful votes
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I had an problem with changing my email address for an account I had with them and after not being able to find their answer in their knowledgebase, I registered for a callback. They called me back within 5 minutes, even though I am not based in the US and stayed on the phone with me for more than 20 minutes until my issue was fully resolved. Thanks EA... that's what I call great service!

Date of experience: November 7, 2013