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Dr. Marty

3.8

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Dr. Marty Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the effectiveness of its products in improving their pets' health, energy levels, and overall well-being. Customers appreciate the quality of the ingredients and the noticeable benefits experienced by their dogs. However, concerns arise regarding the high cost of the products, which some find prohibitive, and significant issues with the return policy and customer service responsiveness. Many customers report frustration with the return process and a lack of personalized support, indicating a need for improvement in customer service practices to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
186
value
192
shipping
192
returns
47
quality
188

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Kentucky
3 reviews
0 helpful votes
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Benny loves eating again
January 28, 2023

Our rescue miniature poodle, Benny, wasn't interested in his own food. He patiently waited at our feet during each meal hoping to get a bite of human food. He did that all day long. Then at the end of the day he would eat his food, still being hungry. Now, after introducing Dr. Marty's food, Benny eats his own food throughout the day. The benefits include a happier boy, soft and full poodle fur, great energy and playfulness, and solid stools.

Date of experience: January 26, 2023
Texas
1 review
2 helpful votes
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Half full
January 25, 2023

Good product but their cheating consumers by not filling the bag up. It keeps you going back to the pet store I'm tired of it. They went up on the price and it's half a bag. Please stop cheating us.

Date of experience: January 25, 2023
Kat J. — Dr. Marty Rep
over a year old

Hello Monique. My name is Kat, I am with Dr. Marty Pets. I deeply apologize for any inconvenience you have experienced. The size of the bag is kept larger to prevent spillage and overfilling during the manufacturing process. I can assure you, however, that our products are filled by weight. Each bag will contain 16oz which is approximately 9.5 cups. We also strive to keep our formulas as affordable as possible while using only the highest quality of ingredients to ensure the best food for your pet. When price reductions are possible, we are happy to pass those savings along to our customers. We recommend signing up for our email newsletters and/or text club. You will be instantly notified of offers and discounts. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.

Texas
2 reviews
0 helpful votes
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Hopeful but not convinced
January 25, 2023

Peanut is a 6 lb blonde mini Chiyorkie
(Chihuahua Yorkie mix) 4 years old that was rehomed to me. He shook all the time, had really bad breath, and he was scratching and licking his paws, I read that all of this came from bad gut health. So we tried Dr Marty's, & he loves it, dry not moist or wet. He loved it from the first bite, and almost immediately he was calmer, didnt seem to shake as much, his breath got better almost immediately, and his licking and scratching has all but disappeared. I'm very happy with the results we have seen, and will continue feeding Peanut Dr Marty's products.
Lisa B

Date of experience: January 24, 2023
New Hampshire
1 review
0 helpful votes
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She loves the treats
January 23, 2023

She gets excited about her new found treats she likes the natures blend dog food also she has an extra friskiness in her getup thank you Dr Marty

Date of experience: January 22, 2023
Florida
1 review
0 helpful votes
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LOVING NEW FOOD
January 23, 2023

Miss Molly loves Nature's Blend, right from the start. It's nice to know that she is eating a balanced diet and loving all of it, including Joeys treats.

Date of experience: January 22, 2023
Tennessee
1 review
0 helpful votes
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Callie, my bichon frise
January 27, 2023

You wanted to know how she took to the food. She gobbled it up first, and pushed her other food aside. Then she looked at me like OK I'll have some more. I was trying to go by your timeline to switch her over, but that didn't work because all she wanted was your food. After two weeks, I started noticing a big thing for me. She has had the most awful tear stains. And for a perfectly white little dog, tear stains, make a mess of her face. She is so playful Zumiez all over my apartment. Thing I have noticed the most like I said, as she not having the tears stains like she had. I am so happy. I found this food for her and then I can see a difference in her coat and around her face and eyes. Thank you so much. Carolyn McLaughlin.

Date of experience: January 19, 2023
Oregon
1 review
0 helpful votes
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Quality
January 19, 2023

My dog loves this food and I feel good about the quality at the same time. It doesn't have all of the extra fillers.

Date of experience: January 18, 2023
Virginia
1 review
0 helpful votes
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My dogs love this food
January 19, 2023

One dog, who used to be a picky eater, now does a happy dance when he sees me getting his food ready and runs to where his dish will be. The coat on my other dog (a boxer) seems shinier. He also seems to enjoy the food but he was a voracious eater anyway. I use it as a topper but their reaction when they smell it tells me they really like it. I think it is worth trying the food based on what I have experienced to date.

Date of experience: January 18, 2023
Washington
1 review
0 helpful votes
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Toppers
January 18, 2023

My dogs, Bobbie & Buddy, are doin better & I use Nature's Blend as a topper! I do also feed the dogs ground beef!

Date of experience: January 17, 2023
Florida
1 review
0 helpful votes
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Two Happy Boys
January 18, 2023

I was having a very difficult time with my Great Dane pup. He was suffering from terrible allergies. His skin and coat were a bloody mess. (literally) I took him to an animal dermatologist who prescribed antibiotics at large dosages. It didn't help! Since we've discovered Dr. Marty my boy is a totally different dog. His rash has disappeared, his coat is smooth and shiny. I can't tell you how overjoyed we both are! It's all about diet!

Date of experience: January 17, 2023
Michigan
1 review
0 helpful votes
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Happy Dogs
January 16, 2023

My dogs love Nature's Blend, they are eating better then before. Half the time I had to find something to add to their dry food. But that would only last for a little while, and then one of them would be fussy again. With Nature's Blend I don't have that problem. They both love it and nine times out of ten the bowl is licked clean. Thank you so much for showing me how good it is for my big barbies

Date of experience: January 14, 2023
South Carolina
1 review
3 helpful votes
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Bandit ate 2 times a day and a little over one week he started having seizures and had to go to the emergency vet. I will never buy that food again.

Date of experience: January 11, 2023
Kat J. — Dr. Marty Rep
over a year old

Hello Brenda. My name is Kat, I am with Dr. Marty Pets. I am very sorry to hear about your pups experience. Every batch of Nature's Blend goes through rigorous testing for quality, purity, and potency. Our sole mission is to improve the health and happiness of all pets. We would never create a product that we did not believe in, let alone, a product that is unsafe for consumption. I would like to escalate your review to our Customer Relations Team so that an agent can provide you with personalized care. Please email me at [email protected]. I look forward to hearing from you soon. Have a nice day.

Wisconsin
1 review
0 helpful votes
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They love it.
January 9, 2023

Both my pups love it. They come running when it's dinnertime. It's great to add water so they get fluid too.

Date of experience: January 8, 2023
Indiana
1 review
0 helpful votes
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My dog says Yummy
January 9, 2023

My dog likes it dry or wet. He ate it without any hesitation. I've been mixing it with his current dry dog food. I'm hoping this is going to help his sensitive and itchy skin. It's too early to tell yet.

Date of experience: January 8, 2023
Florida
2 reviews
0 helpful votes
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We watched your video and were totally sold! Totally! There's no other way to go but the Dr Marty way!

Date of experience: January 8, 2023
Iowa
1 review
0 helpful votes
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We weined Jack off of the old food that he was eating. Now I give him a breakfast bowl, later on an evening bowl.

Date of experience: January 6, 2023
Rhode Island
1 review
0 helpful votes
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Excellent Dog Food
January 6, 2023

I ordered Dr. Marty's food for my neighbor's dog. She had rescued a dog from Nicaragua. The little whippet mix was severally undernourished, had a skin infection and so many other problems when she entered the states. The veterinarian put the little dog on medication - she had little hair on her body and was constantly scratching due to a skin infection. I saw Dr. Marty's ad and after noting the ingredients, I ordered three bags of his food. Our little friend arrived November 22,2022, and now she's no longer scratching, still on one medication but her energy level is through the roof. She runs and plays and best of all her coat is beautiful; glossy and thick. Her skin is no longer red and itchy but covered by a gorgeous, beautiful coat. I honestly believe Dr. Marty's formula contributed to her transformation. Because she is so full of life and happy, I decided to continue ordering Dr. Marty's Natural Blend dog food for her.
A Believer

Date of experience: January 5, 2023
Wisconsin
1 review
0 helpful votes
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Good and expensive
January 18, 2023

My dog likes the treats but just to expensive for treats. I will stick with carrots! Coupled with the food to steep for my budget.

Date of experience: January 3, 2023
Florida
1 review
0 helpful votes
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Best treat
January 4, 2023

Our Therapy will do all her commands at times without us asking so she can get a Dr, Marty's treats. I think she could eat these all day but I'm trying to keep in her Therapy Dog Vest. For the amazing work she does at Hospital, Nursing Homes, School's especially with the exceptional children and Colleges where she still helps to decompress the students during exams.

Date of experience: January 3, 2023
South Carolina
1 review
0 helpful votes
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The Best
January 2, 2023

When I bought my first raw food from Dr. Marty, I was excited and adventurous. I waited 40 years for my own puppy and love her like a 5th child. I am covinced I am using the best food to keep her healthy and happy.

Date of experience: January 1, 2023

From the business

Our pets are our best friends. They are constant companions, great cuddlers, offer endless amusement and entertainment, and never let us down. With all that dogs and cats do for us, it’s only natural that we return the favor and do all that we can to provide them with the best possible care. That’s where Dr. Marty Pets comes in. From top-quality dog food and cat food, to supplements for joint health, to probiotics for digestion, Dr. Marty Pets is here to provide your furry friends with the best pet products available.


drmartypets.com
Woodland Hills, CA, United States
+212
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