Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Dr. Marty

Dr. Marty

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Dr. Marty?
grey stargrey stargrey stargrey stargrey star

Dr. Marty Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the effectiveness of its products in improving their pets' health, energy levels, and overall well-being. Customers appreciate the quality of the ingredients and the noticeable benefits experienced by their dogs. However, concerns arise regarding the high cost of the products, which some find prohibitive, and significant issues with the return policy and customer service responsiveness. Many customers report frustration with the return process and a lack of personalized support, indicating a need for improvement in customer service practices to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
186
value
192
shipping
192
returns
47
quality
188

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
Follow Kristina G.
Unfollow Kristina G.
Share Review
Report Review

Dog food
October 28, 2020

My dogs love this food and run to their dish as soon as I put it down, never did that with any other food!

Date of experience: October 27, 2020
Texas
2 reviews
0 helpful votes
Follow Lura W.
Unfollow Lura W.
Share Review
Report Review

Amazing
October 28, 2020

It was just like Dr Marty said, my two boys are so excited when I get their food ready. They loved it from the beginning. They used to leave at least 1/2 of their other food in their bowl and now they clean their bowls up. They seem to have more energy now. Thank you Dr Marty!

Date of experience: October 27, 2020
Massachusetts
1 review
0 helpful votes
Follow Fran A.
Unfollow Fran A.
Share Review
Report Review

Hi, Thank you for this dog food my puppy has loved it since I ordered the first three bags he literally waits for me to make his dog bowl to eat like you said

Date of experience: October 27, 2020
Canada
1 review
14 helpful votes
Follow Scott S.
Unfollow Scott S.
Share Review
Report Review

It's very easy to talk about this wonderful dog food. I must admit I had my doubts when I first purchased at four or two golden doodles. They are brother and sister and just adore each other but also this fantastic food. I had the bright idea of trying to mix it with their old food, want me to sit back and watch them go to Great lengths two pick boat only the new food to eat and leave their old favorite behind. We used to be able to just leave the food out and have them eat as in when they wished. No we have to have a regular meal time for them or else I think they would eat themselves round! I was skeptical but this is a fantastic product.

Date of experience: October 26, 2020
Georgia
1 review
0 helpful votes
Follow Allan W.
Unfollow Allan W.
Share Review
Report Review

My American Cocker Spaniel loves this dogfood. In the six weeks I've been him Dr Marty's Natural Blend, he has only let it set once for any length of time. It is fairly expensive but I believe it is much better for him than kibbles. I like the product, but they only come in 1 lb bags.

Date of experience: October 26, 2020
California
1 review
1 helpful vote
Follow Stephanie M.
Unfollow Stephanie M.
Share Review
Report Review

Buster showed improvement at day 2. His rpm's for life went from 1 to 8.
Amazing. Buster is Robust again even at approximately 70 years young. Although, he has determination for play and attentiveness, Buster demonstrates he is challenged with discomfort and stiffness in his gate and sitting. Buster, Ronnie (my husband) and I thankyou for this nourishment we can bring to Buster's table.
Sincerely,
The Massoni Family

Date of experience: October 26, 2020
California
1 review
13 helpful votes
Follow Sharyl O.
Unfollow Sharyl O.
Share Review
Report Review

We just adopted an adorable adult dog but he was so busy scratching and licking that he was miserable. On our very first walk, I met a man who said, go home and look up Dr. Marty and buy Pro Power. I did exactly that and it arrived 2 days later. I have now thrown away the prescriptions and only use your Pro Power; he stopped itching and licking immediately. Our second problem was dry poops, so I decided to use your food to see if it would correct the problem. Yep, we now get perfect poops every day. So, I am a total believer in your products and recommend them to my friends. I don't have a cat now but many of my friends do, so i have told them to try your cat products.
I thank you for giving my pooch a life back of NO licking and itching!

Date of experience: October 26, 2020
Nebraska
1 review
8 helpful votes
Follow Beverly R.
Unfollow Beverly R.
Share Review
Report Review

My little dog jumps for joy when I get out the bag of food! He has been on a very restrictive diet for several months, but always begged for something else! Dr Marty's food sounded like a healthy way to introduce something new for him, and since it is completely refundable I decided to give it a try! It was a great decision!

Date of experience: October 26, 2020
Canada
1 review
13 helpful votes
Follow Darlene H.
Unfollow Darlene H.
Share Review
Report Review

This is my second batch of Dr Marty's food and kyla just loves it. With in a week my girl's health was improving. Her coat is shiny, she has more energy and is more playful. She's five now and I know that at this stage in her life things could start going wrong with her health. I noticed she was being to show symptoms of pain in her joints after sitting or sleeping for couple hours. She would limp or move very slowly when getting up. Now she springs up like the puppy she once was. I'm so impressed with the food and kyla health has improved. I truly recommend dog owners to try.

Date of experience: October 26, 2020
New York
2 reviews
1 helpful vote
Follow Robert B.
Unfollow Robert B.
Share Review
Report Review

Drive Dogs Wild
October 26, 2020

I have two chocolate Labs that i feed twice day and have for twelve years now. I decided to give Dr Marty a try just to give my dogs a little something special, well let me tell you
They remind me twice a day when its time to eat. They bark for joy. I wish i discovered this food years ago.
Amazing food. My wife says
" its not a party without DR. MARTY"

Date of experience: October 25, 2020
Florida
1 review
13 helpful votes
Follow pat d.
Unfollow pat d.
Share Review
Report Review

My dog has always been a good eater. She was a street dog and I am sure at one time she must have been starving. But once I started Dr. Marty's Freeze Dried mixed with her regular food (science diet for seniors, she is 9), she pesters me constantly while I am letting it soak. She seems to have more energy, eyes are bright and sparkling and if it allows her to live longer with a good quality of life, worth every penny.

Date of experience: October 25, 2020
Texas
1 review
0 helpful votes
Follow Jen H.
Unfollow Jen H.
Share Review
Report Review

Our Boston's and Pit-mix love it, but my Chihuahua loves it so much we had to mix it with his joint mobility food. Why? Because he loved Dr Marty's enough to "re-enjoy" it when it came out the other end!

Date of experience: October 25, 2020
Colorado
1 review
0 helpful votes
Follow flo w.
Unfollow flo w.
Share Review
Report Review

They love the food
October 25, 2020

I have two very picky eaters - bichons that are 14 years old one of them a bit overweight - I had a lot of their old dog food left over and so I have been mixing Dr. Marty's food with their other food and they are no longer picky - they lick their bowls clean and their bowel movements are much better, they sleep better - all in all a great experience - would recommend Dr. Marty strongly.

Date of experience: October 24, 2020
New York
1 review
1 helpful vote
Follow Catherine B.
Unfollow Catherine B.
Share Review
Report Review

My Toy Manchesters have always been fed high quality foods.
But they have never been so enthusiastic as they are about
Natures Blend. They love it. As soon as I even touch the bag they are
Ready and waiting, wagging their tails.

Date of experience: October 24, 2020
Pennsylvania
1 review
10 helpful votes
Follow Janet H.
Unfollow Janet H.
Share Review
Report Review

Our dog went crazy
October 25, 2020

Penny loved this product. She would dance in front of me waiting for me to put her dish down. Unfortunately the cost is far outside my budget. If you can afford this product, I highly recommend it, and so does our 5yr old Penny.

Date of experience: October 24, 2020
Florida
2 reviews
0 helpful votes
Follow Leon S.
Unfollow Leon S.
Share Review
Report Review

My dog loves this food.
October 23, 2020

My dog is excited when we start preparing his food. When it is ready, he sits and waits til we say OK, and then he digs in. He loves the flavor.

Date of experience: October 23, 2020
Canada
1 review
0 helpful votes
Follow Gary C.
Unfollow Gary C.
Share Review
Report Review

Great Choice
October 23, 2020

Our fussy eaters just love your freeze dry dog food. One barks when it's meal time. We like the idea of the sealable bags. Very much satisfied and would be glad to suggest it to others.

Date of experience: October 22, 2020
Florida
1 review
0 helpful votes
Follow Emily G.
Unfollow Emily G.
Share Review
Report Review

Senior Dog
October 23, 2020

My senior loves this and the tummy problems are gone since she has been on this diet. I have been so happy with how it has helped her overcome her digestive issues.

Date of experience: October 22, 2020
Texas
1 review
0 helpful votes
Follow Vickie C.
Unfollow Vickie C.
Share Review
Report Review

Happy pouch
October 23, 2020

My dog starts barking around 2:00 in the afternoon. He just knows & does not stop until I get his food mixed up
& put down for him. We just can't get over how much he loves his food. More active than he was.

Date of experience: October 22, 2020
Florida
2 reviews
0 helpful votes
Follow Karen H.
Unfollow Karen H.
Share Review
Report Review

Very Happy
October 23, 2020

So my 7 year old Brittany is acting like she is 3 and my 4 year old - who has stomach issues seems much more active and happy as well.
I have to use as a topper because I am not able to afford otherwise. They both seem to like the taste, but the important result is their activity level.
I am pleased.

Date of experience: October 22, 2020

From the business

Our pets are our best friends. They are constant companions, great cuddlers, offer endless amusement and entertainment, and never let us down. With all that dogs and cats do for us, it’s only natural that we return the favor and do all that we can to provide them with the best possible care. That’s where Dr. Marty Pets comes in. From top-quality dog food and cat food, to supplements for joint health, to probiotics for digestion, Dr. Marty Pets is here to provide your furry friends with the best pet products available.


drmartypets.com
Woodland Hills, CA, United States
+212
See all photos